Author : Marketing
Marketing
12/Mar/2020

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions. With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).


Sitecore Experience London 2020: Fostering Human Connections in a Digital Age takes Center Stage

Digital transformation is indeed a game changer, but more often than not - brands are nonplussed when it comes to meeting & exceeding customer expectations. With the millennial customer demanding more, the ability to nurture the customer at each stage of the journey by providing him/her with meaningful conversations/experiences - forms the crux of personalization efforts that most brands are trying to achieve in a world dictated by personalized experiences.

Over the years, Sitecore has been able to drive superior digital experiences for brands such as P&G, L'Oreal, Australian Catholic University, and numerous others. This has been validated further when the brand was announced as a leader in Digital Experience Platforms (DXPs) by Gartner in 2020 - that's 3 years in a row now!

Sitecore also understands that brands need to form an emotional bond with consumers, something that sits at the heart of building superior customer experiences. Considering the increasing need for delivering unique and riveting experiences, Sitecore has been able to bring marketing strategists, digital technologists and CX leaders together in single platform - Sitecore Experience to share ideas & insights, get connected, and get inspired. The latest from their bag is the recently concluded Sitecore Experience London 2020.

Espire at Sitecore Experience London 2020

Following closely on the Sitecore Experience events held last year at Sydney and Singapore, Espire was again a key sponsor at the Sitecore Experience London 2020 held on March 4.

At the event, the DXP leader detailed how best brands could achieve superlative CX and personalize experiences. During the day-long event attended by some of the leading luminaries, conversations centered around digital-first and brand (user) empowerment vis-a-vis Sitecore's intelligent CX platform and more importantly around building 'human connections'.

Sitecore experience london 2020

Espire, a Sitecore Gold partner (ANZ) was again one of the leading lights at Sitecore EXP 2020. Our focus for over a year has been - how brands can 'Supercharge 2020 personalization goals with Sitecore'.

With topics such as digital-first business and the importance of content in shaping digital experiences taking centre stage, this was an incredible opportunity for us to learn (from the experience of others), and share (our own awe-inspiring customer stories).

We are thrilled at the response we received at the Sitecore Experience London 2020. Our drive to spur the personalisation efforts of enterprises and facilitate superior customer experience was well received as visitors thronged to Booth 9 to have a better understanding of our offerings. Not to mention, our personalized offering - a mug on mug - designed by Rick Coleman which was an instant hit!

Here's what the leadership at Sitecore had to say:

"Thanks so much for supporting our event! I didn't get a mug this week, but I got a fantastic one in Singapore a few months ago, and I am really hoping we can arrange to have you bring this to Symposium in Chicago this year!" - Paige O'Neill, CMO, Sitecore

"Guys - gotta thank you first and foremost for your support of the event; secondly for having my mug on a mug! Love it!" - Gavin Dimmock, Regional VP - Northern Europe, Sitecore

"You certainly brought the experience! Thank you so much Espire Team! It was a pleasure to have your support yesterday. Loved my mug!" - Jenny Eddleston, UK Director of Partner & Alliances, Sitecore

"Brilliant to have you with us yesterday and the mugs was a fab personal touch." - Emily Nicholls, Director - Field Marketing, Northern Europe, Sitecore

"Thank you for your sponsorship and support!" - Svetlana Klyuchkova, Partner Marketing Manager, Sitecore

With Sitecore as a key partner, Espire has been delivering truly delightful 1:1 personalised customer experience for leading brands. The Sitecore + Espire partnership has hit some great highs over the past year, and we look forward to continuously drive awe-inspiring experiences for brands this year and in the times to come.

MORE FROM OUR BLOGS

Delivering Consistent And Compelling Customer Communication With Self Serve Communication Portal

Delivering Consistent And Compelling Customer Communication With Self Serve Communication Portal

Supporting & Building Digital Solutions for Improving Customer Experience

Espire upgraded their existing corporate website to Sitecore version 9.1 for streamlining navigation issues, upgraded their E-commerce platform for delivering personalized customer experiences, deployed Sitecore technical enhancements to improve development process like refactoring, Unicorn, Glass mapper and T4templates, Search etc

A Leading Offender Management Software Solution Provider Gains the Competitive Edge of Agility

The client is a leading provider of offender management product, catering to the Governments sector mainly to Canada, USA and UK. With the aim of becoming agile by automating the internal processes and modernizing the systems, the client decided to develop an application to assess their end-client’s business process environment.

Powering Digital Transformation by revamping Quote & Buy process for a UK based leading Insurance company

Espire enhanced the existing Digital Transformation Journey using Umbraco CMS,Designed and implemented Umbraco based system for content management of the forms and modules

Role of data analytics to drive customer acquisition and maximize return on campaigns

Creating a customer-centric digital marketing strategy that accurately targets and addresses your customers’ needs is essential for any business. However, this can be challenging when you lack the right tools and data to help you do it. In this article, we’ll be focusing on how you can use data analytics in your digital marketing efforts to acquire new customers and retain current ones.

Sitecore Symposium 2022 Check out latest updates and announcements

Sitecore made some huge announcements during the Sitecore Symposium 2022 event to continue their journey to build and help and their customer and brands to deliver standout CX through innovative solutions that drive results and build customer loyalty. Learn about all the announcements and updates now.

Sitecore managed cloud drive digital experiences at scale with cloud

Businesses have started investing in digital experience platforms and technologies aggressively to drive omni-channel digital experiences throughout the customer journey. Sitecore empowers businesses to host their different DXP products on cloud, Sitecore Managed Cloud helps them streamline system integration, enhance the speed of deployments while providing improved security and data privacy.

Subscribe To Our Blog

By clicking on "SUBSCRIBE NOW" you acknowledge having read our Privacy Notice.

global-locations

12

+

Global Locations

global-services

100

+

Global Customers Served

resources-certified

1200

+

Resources

technology-partnerships

30

+

Technology Partnerships

years-of-experience

20

+

Years of Experience in Digital Transformation & Total Experience