Privacy Notice

This Privacy Notice sets out the personal that Espire collects from you, how and when it may be collected and what happens to it. It is drafted in compliance with Data Protection Law.

In this Privacy Notice, the following terms have defined meanings:

Data Controller

means the organisation that determines the purposes for which and the manner in which Personal Data are processed;

Data Processor

means the organisation that processes Personal Data on behalf of the Data Controller;

Data Protection Law

means any laws and regulations in the UK relating to privacy or the use or processing of data relating to natural persons, including:

  • EU Directives 95/46/EC and 2002/58/EC (as amended by 2009/136/EC) and any legislation implementing or made pursuant to such directives, including (in the UK) the Data Protection Act 1998 (the DPA) and the Privacy and Electronic Communications (EC Directive) Regulations 2003; and
  • from 25 May 2018, EU Regulation 2016/679 (GDPR); and
  • any laws or regulations ratifying, implementing, adopting, supplementing or replacing GDPR or DPA; in each case, to the extent in force, and as such are updated, amended or replaced from time to time;

Data Subject

means a living, identifiable individual about whom Personal Data is processed;

Espire Contact

means an individual whose Personal Data an Espire Entity would like to Process for the purpose of Marketing and Sales Activities;

Marketing and Sales Activities

means the following activities and any combination of these activities:

  • inviting you (using e-mail, telephone or other media) to: (i) marketing events organised by an Espire Entity or by a third party on behalf of an Espire Entity; and/or (ii) webinars organised by an Espire Entity or by a third party on behalf of an Espire Entity;
  • sending you marketing newsletters;
  • sending you information in relation to our products and services generally as well as current news and special offers;
  • arranging personal/progress review meetings with you to discuss our products/services and check progress performance;
  • connecting with you for business purposes on social media (such as LinkedIn); and
  • any other reasonable marketing and sales activity which is carried out by similar businesses

Personal Data

means data which relate to a living individual who can be identified from those data or from those data and other information which is in the possession of or is likely to come into our possession as Data Controller or Data Processor, as the case may be. Personal Data include opinions and any indications of our intentions towards an individual;


includes obtaining, recording, holding, altering, retrieving, consulting, using, disclosing, blocking, erasing or destroying Personal Data;

Espire Entities


  • Espire Infolabs Limited, a private limited company incorporated in England and Wales with registration number 04313295, whose registered office is at Portland House| Bressenden Place, London SW1E 5RS, United Kingdom (Espire UK); and
  • Espire Infolabs Private Limited, a private limited company incorporated in India with registration number, whose registered office is at A-41, Mohan Co-operative Industrail estate, New Dehli - 110044, India Espire India);

Espire, we, our, us

means Espire UK; Espire India and Espire group company

You, your

means each Espire Contact in receipt of this Privacy Notice whether by notice, URL link or other form of communication.

The person responsible for overseeing data protection compliance issues at Espire is the Data Protection Officer who can be contacted via

For the purpose of this Privacy Notice, we are a Data Controller and we Process Personal Data about you.

This Privacy Notice concerns your Personal Data and describes how we collect and use Personal Data about you in respect of Marketing and Sales Activities.

It is important that you read this Privacy Notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing Personal Data about you, so that you are aware of how and why we are using such Personal Data. This Privacy Notice should also be read in conjunction with our Privacy Policy.

What personal data do we collect

When you interact with us in the different ways described below, we may ask you for the following Personal Data:

  • Personal and contact details (for example your name, email address, gender and your choice of language with which you wish to interact with us)
  • Personal and contact details you give us when subscribing to receive emails, newsletters or marketing information from us
  • during pre-assignment vetting we will request details from you including, your name, contact details (such as email, work and mobile telephone number), choices and requirements specific to particular requests or services
  • details like bank details , references, right to work and other information will only be asked when you engage with us for taking services.
  • Espire's cookies policy states that we do not store personal data via cookies. Please visit our websites for finding out more information about Espire services.

How, when and why do we collect your Personal Data?

We may collect your Personal Data in the following circumstances:

  • as a result of and/or in the course of physical marketing events (for example, we may collect your business card at a marketing event);
  • through Linked-In's Sales Navigator;
  • from third parties, such as marketing agents, content syndicators and telemarketing services providers;
  • from information you submit online (for example when using the "Contact Us" tool on our website); and
  • from information you provide to register for webinars (whether organised by Espire Entity or by a third party).

Lawful Basis of Processing?

Under Data Protection Law, Data Controllers must justify the use of Personal Data by establishing a "Lawful Basis" of Processing. In Espire's case, this lawful basis is the pursuance of our legitimate interests (see below) as long as your interests and fundamental rights do not override those interests.

Our Legitimate Interests

Our 'legitimate interests' include, but are not limited to:

  • the furtherance of our Marketing and Sales Activities;
  • the pursuit or defence of any claims, rights or litigation or detection of a crime;
  • our accounting or auditing functions and reporting duties;
  • the furtherance of our commercial development, strategy, planning or growth including any business sales or transactions; and
  • monitoring and ensuring compliance with our policies, processes and procedures

However, we will only collect, use and handle your Personal Data when it is necessary for our legitimate interests .

How long we keep your personal data for

It is our policy to retain your Personal Data for:

  • the length of time required for the specific purpose or purposes for which it was collected, which are set out in this Privacy Policy; or
  • where a longer time period is required by applicable laws or a regulatory requirement, in which case we will ensure that your Personal Data will continue to be treated in accordance with this Privacy Policy.

How we contact you

We may contact you by post, e-mail, SMS text messages, WhatsApp message, telephone or other means including other electronic means such as Facebook and social media applications, and only using such contact details as you provide to us from time to time.

You may at any time tell us that you no longer wish to receive such or certain communications, by contacting us using the unsubscribe

Security and Confidentiality

We employ appropriate technical and operational measures to help protect your Personal Data and guard against unauthorised access. Information storage is on secure computers in a secure environment, or in secure, locked storage in the case of hard copies. The Personal Data is encrypted wherever possible and we undergo periodic reviews of our security policies and procedures to ensure that our systems is secure and protected.

We acknowledge that the Personal Data you provide may be confidential. We do not sell, rent, distribute or otherwise make Personal Data commercially available to any third party. We will keep your Personal Data confidential and protect it in accordance with our Privacy Policy and all applicable laws.

Your rights

It is important to us that you are in control of your own Personal Data. As a result, we offer the following controls, which you can exercise by contacting us via or writing to us at the address below

  • You may request access to or copies of the Personal Data that we hold about you
  • If you believe that any Personal Data we have about you is incorrect or incomplete, we will take steps to seek to correct or update any Personal Data if we are satisfied that the Personal Data we hold is inaccurate
  • You may request that your Personal Data be deleted, where it is no longer necessary for the purposes for which it is being processed and provided there is no other lawful basis for which we may continue to process such Personal Data, we will do so
  • You request the transfer of your Personal Data
  • You may object to our processing as set out above
  • You may request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it
  • Where we may undertake automated decision-making we will request your explicit consent if the decision-making is not authorised by law or necessity for the performance of a contract

Third Party Recipients of Personal Data

From time to time, we may share your Personal Data with Espire Entities as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise, for system maintenance support or hosting of data.

We will also share your Personal Data with third parties:

  • where required by law;
  • where it is necessary to administer the working relationship with you; or
  • where we have another legitimate interest in doing so

We may share your Personal Data with other third parties in relation to Marketing and Sales Activities and we may also need to share your Personal Data with a regulator or to otherwise comply with applicable law.

The third-party recipients or categories of recipients of the Personal Data may include:

  • legal representatives;
  • accountants;
  • auditors;
  • regulators and professional bodies;
  • government or statutory bodies;
  • non-government bodies;
  • marketing or PR agencies;
  • organisers of marketing events;
  • cloud service providers;
  • specialist marketing and CRM services providers, solely in order or provide elements of the Marketing and Sales Activities;
  • data analysis service providers who help us to assess the best services and pricing structure to offer you;
  • industry regulators; and
  • consultants or contractors working on our behalf

This list may include an organisation or third-party recipient(s) outside of the UK. This list is non-exhaustive. All our third-party service providers are required to comply with appropriate contractual terms we have in place with them in respect of Data Protection Laws, which are in line with the terms of our Privacy Policy.

We do not allow our third-party service providers to use your Personal Data for their own purposes. We only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

Transferring Personal Data outside the EU

We may transfer the Personal Data we collect about you to the following countries outside the EU in order to fulfil our responsibilities to you:

  • India
  • Australia
  • US
  • Singapore

We will only transfer your Personal Data to these countries under the terms of an International Group Data Transfer Agreement which apply the standard of the EU’s Standard Contractual Clauses and we will only transfer it to Espire Entities in India.

Any questions about the transmission of Personal Data or requests to receive a copy of the Personal Data being transferred should be addressed in writing to the Data Protection Officer at


If you have any questions in relation to this Privacy Policy, or if you would like to contact us to exercise your rights as stated in this Privacy Policy, you may contact us at: for assistance.

Changes To This Notice

Any changes to this Privacy Notice will be posted on this website so you are always aware of what Personal Data we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Privacy Notice, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether we use your Personal Data in the new manner.

Awards & Accolades

Espire Insights

Espire Infolabs' Vikas Kumar & Raman Gupta have been recognized as Sitecore's Most Valuable Professionals for the third and second time respectively Insight

Espire Infolabs' Vikas Kumar & Raman Gupta have been recognized as Sitecore's Most Valuable Professionals for the third and second time respectively

Espire Infolabs is proud to announce that two of its esteemed employees, Vikas Kumar and Raman Gupta, have been named Sitecore’s Most Valuable Professionals for the third and second time respectively. In its 17th year, 241 MVPs are being named for demonstrating outstanding engagement and support for the global Sitecore community.

Aspire Leaderboard recognises Espire Infolabs as a Leader in the CCM/CXM Implementation services Insight

Aspire Leaderboard recognises Espire Infolabs as a Leader in the CCM/CXM Implementation Services

Espire Infolabs, a global Total Experience and Digital Transformation solutions leader, today announced that it has been recognised by the Aspire Leaderboard as a Leader of CCM/CXM technology implementation services with broad experience across numerous industry platforms.

Gcloud13 Espire Infolabs is a Listed Supplier in the GCloud Framework for another year

G-CLOUD 13: Espire Infolabs is a Listed Supplier in the G-CLOUD Framework for another Year

We are glad to announce that Espire Infolabs has successfully registered for the G-Cloud 13 framework. G-Cloud 13 allows public sector organizations to "buy cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions"

Espire infolabs signs odc deal with uk based integrated communications provider adare sec to support business growth and agility insight

Espire Infolabs signs ODC deal with UK-based integrated communications provider Adare SEC to support business growth and agility

Global IT services, Digital Transformation and Total Experience leader Espire Infolabs today announced a 3-year deal to set up an Offshore Delivery Centre (ODC) for leading UK-based integrated communications provider Adare SEC (an Opus Trust Communications Company)

Covid19 advisory note from espire ceo May 2022 insight

FY 2022-23: New Beginnings shaped with Resilience & Agility!

As the risk due to Covid-19 has significantly reduced and 96.2% of our team members have been vaccinated with double doses and a few of them have taken the booster shots as well, we have decided to resume operations from our Gurugram office gradually

Espire infolabs is now great place to work certified insight

PR : Espire Infolabs Is Now Great Place to Work-Certified™!

Espire Infolabs Pvt Ltd has been Great Place to Work-Certified™ in India from March 2022 to March 2023! Employee happiness and satisfaction has been a key priority for Espire. Over the last few years, we have been conducting Employee Satisfaction Survey, spearheaded by our Human Resources department to gauge our employee engagement and happiness .

Espire Infolabs Successfully Appraised at CMMI Services V2.0 ML5

PR : Espire Infolabs Successfully Appraised at CMMI Services V2.0 ML5

Espire Infolabs has been successfully appraised at the CMMI Services V2.0 ML5, the highest maturity level of the CMMI Institute’s Capability Maturity Model Integration (CMMI). .

Accelerating Digital Transformation with Total Experience Solutions in the Manufacturing Sector Insight

e-Book : Accelerating Digital Transformation with Total Experience Solutions in the Manufacturing Sector

In this eBook, Learn about the Top 5 Benefits of leveraging Composable DXP for Manufacturing Brands with a composable digital experience platform (DXP), manufacturing businesses can future-proof their tech stack by integrating the latest tools and technologies as per their dynamic digital needs and deliver total experience-at scale.

Searchstax partner excellence award 2021 apac insight

Espire wins SearchStax Partner Excellence Award 2021 (APAC)

We are delighted to share that Espire has won SearchStax Partner Excellence Award 2021 (APAC) for assisting ACU, transform its site search with SearchStudio and driving greater engagement and conversions. With another feather in our cap, we remain determined to provide agile Digital Transformation & Total Experience solutions to our customers

Driving tech innovation for logistics and supply chain industry to boost growth and sustainability insight

Driving Tech Innovation for Logistics & Supply Chain Industry to boost growth & sustainability

With the burgeoning growth of digitalization, businesses in the logistics sector are deploying state-of-the-art technologies like AI, IoT and Blockchain to streamline operations and drive impeccable customer experiences. Supply Chain Optimization helps brands leverage cutting-edge technology to deliver goods and services that are aligned with their unique customer needs, enabling them to derive process efficiency and greater profit margins

Sitecore composable dxp multiexperience solutions for driving greater business outcomes insight

Sitecore Composable DXP: Multiexperience solutions for driving greater business outcomes

Espire is helping leading brands deploy Sitecore Composable DXP to deliver multiexperience and total experience solutions at scale. Sitecore is constantly adding cutting-edge tools and technologies to give marketers and developers the flexibility to compose their DXP platform to deliver total experience solutions at scale. Enterprises are prioritizing their move towards delivering multiexperience solutions to drive impeccable staff and customer experience

Espire infolabs partners with conversational ai leader pattr formerly proxima in anz insight

Espire Infolabs partners with Conversational AI leader Pattr (formerly Proxima) in ANZ

Espire Infolabs, a global Digital Transformation & Total Experience Solutions Provider today announced its partnership with a leading Conversational AI provider Pattr (formerly known as Proxima with a product called Iris) for ANZ region.

Sitecore ordercloud top features and benefits for driving exceptional digital experiences insight

Sitecore OrderCloud: Top Features and benefits for driving exceptional Digital Experiences

Sitecore’s OrderCloud is an API-first headless cloud platform which empowers brands to streamline key business operations like efficient order management, marketplace application integration and driving eCommerce experiences for customers. It seamlessly integrates with your brand’s existing technology stack to drive targeted customer communications and digital experiences across multiple touchpoints

Top 5 tech trends for energy and utilities in 2021 and beyond insight

e-Book : Top 6 Tech Trends for Energy & Utilities in 2022 & beyond!

In this eBook, Learn about the top 6 trends for achieving Total Experience and driving improved customer service and tech innovation for Energy & Utilities brands in 2022 & beyond, Get key insights on the benefits of leveraging cloud to enhance security and ensure a faster time to market

Searchstax and sitecore the top integration benefits for search optimization and personalization insight

SearchStax and Sitecore: The top integration benefits for search optimization and personalization

SearchStax can be seamlessly integrated across the multiple versions of Sitecore, which enables brands to drive exceptional digital experiences with enhanced search optimization and personalization. Search Engine Optimization has emerged as a key marketing goal for brands to spread the word about their service offerings and acquire new customers

Transforming oil and gas be future ready and unlock greater growth insight small

e-Book : Transforming Oil & Gas: Be Future-ready & unlock Greater Growth

In this eBook, Explore the host of benefits of Total Experience Solutions for Oil & Gas businesses, Oil & Gas brands need to focus on overcoming bottlenecks in their digital transformation journey, by deploying Total Experience (TX= CX+EX+BX) solutions to enhance productivity, drive higher efficiency, and maximize cost savings while staying ahead of the curve.

Espire infolabs bags honorable mention award at sitecore experience awards 2021 insight

Award : Espire Infolabs and Bennetts bag Honorable Mention Award at Sitecore Experience Awards 2021

The global leader in digital experience management, Sitecore has recognized Espire Infolabs in this year's Sitecore Experience Awards (SEA) Honorable Mentions, for helping a leading UK Motocycle Insurance specialist - Bennetts in Best Digital Experience Transformation category to provide personalized & contextual digital experiences with the Sitecore platform.

Sitecore send top 5 features to drive powerful digital experiences across touchpoints insight

Sitecore Send: Top 5 Features to drive Powerful Digital Experiences across Touchpoints

Sitecore Send, is a latest offering by Sitecore which empowers marketers to drive targeted and contextual communications by leveraging visitor’s data. With a beautiful design template and an intuitive drag-and-drop interface, Sitecore Send simplifies email creation and delivery, enabling marketing professionals to drive customer interactions at scale across all digital channels

Driving future ready student and staff experiences insight

e-Book : Driving future-ready Student & Staff Experiences with SSO

In this eBook, Learn about the challenges faced by Higher Education Institutions that leverage CAS SSO & get insights on the benefits of moving from Central Authentication Service (CAS) to Azure Active Directory (AADP) SSO

5 Higher Education Trends in 2021 and beyond anz insight

e-Book : 5 Higher Education Trends in 2021 & Beyond

In this eBook, learn how to realise value by creating awe-inspiring digital student experiences with Espire + Sitecore offerings & combat challenges in the higher education space!




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