Webinar: Top Retention Strategies from PB Know More

WSO2 Integration Summit | Singapore Know More

Webinar: Power Customer Retention with 1:1 Personalisation Know More

Webinar: Acing Customer Retention in Insurance Know More

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Technology

Platforms that create meaningful customer journeys. Turning customers into brand advocates.

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Digital Insights

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Digital Enablement for the Higher Education Success Story

The customer is a publicly funded university with six campuses across Australia. The university wanted to provide a highly personalized website learning experience to its students.

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Enhancing the Digital Customer Journey for a UK Based Insurance Company

The proposed Mulesoft ESB project would ensure integration of back-end insurance systems and enable the Insurance major to deliver excellent multi-channel customer experiences.

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The Blueprint for Effortless Customer Service Experience

No function handles a broader range of customer touchpoints than customer service. It’s a critical part of the journey from onboarding, through the day-to-day, and at key moments in the relationship (claims for Insurance, outages for Utilities, etc.). It can drive cross-sell and upsell, capture key customer insights and spur collaboration across functions.

Beyond cost savings, customer service leaders need to prioritise the customer communication experience. Espire Infolabs and Pitney Bowes can help you to create seamless omnichannel experiences.

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