You must be confused at times whether why some organizations with much lesser investment than yours are excelling and far outpacing your growth? We will get you through this answer & much more, as we present to you, how COVID-19 crisis is accelerating the growth of automation and digital transformation.
The coronavirus (COVID-19) outbreak is the pressing concern across the globe, with no business immune to it- some more and some less i.e. some ahead in automation and digital transformation journey and some behind. Business leaders that were ahead of others in terms of automating their entire business process/units and far ahead in their journey towards digital transformation, are those who have taken least damage except for inevitable and unavoidable!
You may have a business continuity plan and must be implementing it, but somehow the unknown variable of COVID-19 is such that all your equations would need a new theorem/algorithms and newer prognosis!
But what remains constant and certain are these 9 constants under your control:
- To at least not remain a digital laggard anymore
- To not remain behind in adopting new-age remote working technologies
- To not remain behind in implementing automation in all possible business units (BUs)
- To not still be dumping data in your legacy servers but adopting new age cloud solutions
- To let customers be responded not in minutes but in seconds with chat bots and self-service
- To let customers find it all about you and your services in single click of a button
- To let customers know that you are there with effective CCM solution
- To let customers not feel like another sales pitch; share well crafted personalized messaging
- To let customers updated and upbeat with presence across channels and touch points
What can automation do for you right here and right now?
Almost half of company bosses in 45 countries are speeding up plans to automate their businesses as workers are forced to stay at home during the coronavirus outbreak. Source: guardian.com
41% of respondents in a survey by Ernst & Young said they were investing in speeding up automation.
Right investments in right products that can transform your digital journey is the first step. And if you want to have both investment and products at right cost, then, automation is the right solution!
It helps you do more with less and is prime driver of digital transformation for years and for every business. Automation, if done right, can help you seamlessly enhance productivity and efficiency. The ability of bots to perform tasks with utter precision and round the clock, brings in huge ROI for you in the very first place.
Automation gives you flexibility to increase or reduce man power as and when needed or as and when external limitation forces you to (like today’s COVID-19 crisis). Hence, the more automated your business units are, the more easier it is for you to be flexible, and ultimately have peace of mind, to tackle more critical issues of business growth and sustenance.
Automation helps businesses by letting their workforce create an automation pipeline to support both new and evolving business needs as well as employee needs as they work from home. New RPA platforms help businesses capture tasks and documents process- saving cost and time.
AUTOMATION GIVES YOU FLEXIBILITY TO INCREASE OR REDUCE MAN POWER AS AND WHEN NEEDED OR AS AND WHEN EXTERNAL LIMITATION FORCES YOU TO (LIKE TODAY’S COVID-19 CRISIS).
Businesses across the globe are turning towards automation to do more with less- being agile, to increase ROI and to deliver with an accelerated pace amidst an increased demand and rapidly changing global scenario. Health facilities are benefitting largely and thankfully to automation with increased and faster testing results, greater support to call reps and assisting remote teams.
So its high time for you to invest & accelerate your efforts in automating not just costly process but all seemingly possible ones!
Today as we still see COIVD-19 crisis and scare unfold, its time not just to combat the crisis but reflect on our preparedness and/or under preparedness. This is the right time to call all your confusion to walk on the path towards digital transformation, to at least have a workable automation tool, to have a flexible workforce and to be the next digital-first enterprise!
The debate and challenge in the next looming economic crisis will not be about whether or not to move towards digital transformation but it will about creating the right balance between employee and robotic workforce. Are you interested to implement and design an IPA solution in your enterprise? Are you still confused about implementing IPA led automation? It's the right time to get in touch with us to craft the right IPA strategy and set up a sustainable, scalable and cost-effective IPA environment as well as determine the right business process candidate for implementing IPA. You can drop us an email at email@example.com. Do subscribe to our blogs as well, to stay tuned with what’s trending and what matters most to you!
Want to know how IPA benefits brands? Want to get into an IPA boat?
5 Top Ways Intelligent Automation Will Result in Improved Business Returns
5 reasons why Intelligent Automation will result in Increased Productivity
Want to see IPA actually been implemented? Get in-depth understanding of its application?
6 Real World Use Cases Of Intelligent Process Automation (IPA) Implementation
Want an implementation partner? Need to know inside tips on implementation?
7 tips for effective RPA implementation
Unsure about RPA? Want to know more how it works and how you can benefit from it?
Demystifying Robotic Process Automation and How it Benefits Brands
MORE FROM OUR BLOGS
Optimized data storage & accessibility with API-based integration for effective data management
Espire designed and implemented a solution architecture to build microservices based on API-led Integration layer for data flow among existing systems, the microservices-based architecture on the Mulesoft Integration Platform provided easy accessibility & reusability of data
Espires top 10 webinars for fy20 21 a win win for us our partners and customers
With FY20-21 in hindsight, in this blog, we share a list of Espire’s top 10 webinars from the past financial year that resulted in win-win for us, our partners and our clients!
Hyperautomation a practical solution for businesses in 2021 and beyond
The task of automating complex systems and processes, hitherto handled by humans, can still not be made possible by one single automation tool, the need is to bring together the different tools and technologies to create a synergy that can help you automate seamlessly, more rapidly and at scale. For this, hyperautomation fits the bill.
Is automation the new normal in the logistics and supply chain management
McKinsey in its report on automation in logistics anticipates that fully automated warehouses with autonomous vehicles patrolling the aisles will become a reality sooner. Logistic sector is poised to witness managers with Augmented Reality (AR) glasses to have complete visibility over the entire scale of operations and fluid co-ordination between human employees and robots for faster, responsive and efficient operations.
Automation now and beyond the new normal shift to intelligent automation
Intelligent automation has arrived as a solution for businesses not just to overcome the present turbulence created by the global pandemic but also to keep them future-ready and crisis proof. The business world is seeing the transformation of Robotic Process Automation into a more responsive, more intelligent and more agile intelligent automation.
Conversational ai an opportunity for brands to come closer to customers in next normal
The COVID-19 pandemic has however put all doubts to rest about the ROI of digital transformation. There has been a drastic increase in AI adoption across sectors - ranging from business operations, to production and employee engagement to collaboration, digital communication to conferences