Author : Kapil Tyagi
Technical Architect
26/Dec/2019

Kapil Tyagi is a key figure in Espire’s Emerging Technologies Center Of Excellence (CoE) for Robotic Process Automation (RPA) and Conversational AI. He brings on board, in-depth knowledge of the latest trends and advancements in RPA and Conversational AI space, along with over 15 years of experience in application development on Microsoft technology stack.


5 reasons why Intelligent Automation will result in Increased Productivity

The rising pressure on brands to increase profit margins, achieve higher return on investments and deliver to the expectations of customers for an impressive customer experience, has raised the need for enterprises to move towards digitally transforming the enterprise - to both create value and cost productivity at the same time. This has called for brands to identify new ways & leverage newer innovative technologies with cost prudence to go digital and deliver on promises.

The rise of artificial intelligence (AI) with machine learning (ML) and natural language processing (NLP) has created newer avenues for automating manual process for increased productivity, round the clock availability, freeing staffs from repetitive tasks, dedicate resources for high value work, reduce error and deliver better business decisions. This process of automation with added capability of AI has led to the emergence of what is known as Intelligent Process Automation (IPA) - to solve the present challenges brands are facing today.

IPA has been delivering to the promise of enhanced productivity, improved human resource performance, reduction of errors & risks and accelerate the time to market, with efficient customer journey and customer experience. The incorporation of IPA with other tools and capabilities can evolve the new operating models for businesses. The task of leveraging and adopting Intelligent Process Automation for brands have become more easier than ever with the rise of computing power, advances in artificial intelligence, machine learning and other automation technologies.

Brands are now leveraging IPA to solve a range of challenges they are facing today with the rise of newer technologies and availability of open source and low-cost solution based on cloud. Brands that are employing IPA solutions have an edge over their competitors with increased efficiency, faster delivery and improved functionality.

In this blog, we will discuss some of the ways brands are leveraging Intelligent Process Automation for increased efficiency and productivity.

1. Automating tasks for increased speed

Sophisticated and low maintenance bots today help organizations to automate routine, repetitive and mundane tasks with ease. This has led to accelerated delivery with elimination of human error, increased precision, faster delivery and round the clock availability. Employees can thus focus on priority and high value work.

2. To Build Next-Generation Operating Model

Businesses are employing IPA to build next-generation operating model to execute and understand their business strategy. It helps them clearly align their focus to achieve their target and evaluate their resources and capabilities to implement their operating model. IPA has been acting as change agent and its combination with other approaches and capabilities in the operating model brings value to the business. With the effective rise in automation, it's right time to understand IPA's role in aligning business strategy and solving business problem.

3. Classifying & Extracting Data

IPA is helping brands to move towards the process of digital transformation by helping them digitize their documents. This helps them sort and analyze the data in real time, classify the documents for quick reference, better analysis and in-depth insights from disparate data, and reduce manual errors in data entry. Classification and precise analysis of data helps brands to better understand the trends, customer preferences, their behaviors, expectations and demands to offer truly impressive customer experience.

4. Informed & Faster Decision Making

With IPA's ability to automate repetitive tasks and data analysis, business leaders can have quick insight into their business processes and strategies. This helps them to realign their process for increased efficiency and performance with targeted recalibration of their business plan and smarter adaption to changing market situations. Brands can now leverage IPA to craft, manage and automate new business rules that helps them to ensure consistency and reduce errors over time.

5. Increased compliance

Business today are concerned more than ever with respect to managing sensitive data and prevent any potential security threat. IPA not just helps brands to automate, accelerate delivery and make informed decision but also helps them comply with data regulations, data security and data policies with regards to data privacy concerns. Manual processes to ensure compliance often leads to error. IPA's data handling capability is much more precise and safer, which helps in eliminating tasks prone to human induced error by automating most of the tasks concerned with security and compliance. It also prevents access to sensitive data from unverified users and minimal human access to those data with the help of encryption and added authentication.

Conclusion

Brands today across all industries have taken note of the potential of Intelligent Process Automation to bring value to their business, improve quality of their services, reduce business costs involved, increased efficiency and freeing right resource for mission critical tasks. The rise of modern technological innovation and growing trend towards digital transformation is ushering an era of intelligent automation. With the passage of time, IPA stands to be the main driver of business productivity and efficiency. It is the right time for businesses to adopt intelligent automation and not lag their competition

Are you interested to implement and design an IPA solution in your enterprise? Are you still confused about implementing IPA led automation? It's the right time to get in touch with us to craft the right IPA strategy and set up a sustainable, scalable and cost-effective IPA environment as well as determine the right business process candidate for implementing IPA. You can drop us an email at marketing@espire.com

You can read related blogs on (IPA) RPA in our blog section:

6 Real World Use Cases Of IPA Implementation

7 tips for effective RPA implementation

Demystifying Robotic Process Automation and How it Benefits Brands

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