Author : Kapil Tyagi
Technical Architect

Kapil Tyagi is a key figure in Espire’s Emerging Technologies Center Of Excellence (CoE) for Robotic Process Automation (RPA) and Conversational AI. He brings on board, in-depth knowledge of the latest trends and advancements in RPA and Conversational AI space, along with over 15 years of experience in application development on Microsoft technology stack.

Demystifying Robotic Process Automation and How it Benefits Brands

New age automation software for today's enterprise

What is Robotic Process Automation?

The process by which businesses can train robots or computer software to emulate and routine or repetitive responses generally given by employees into higher ROI and time efficacy. RPA utilizes the robots to perform tasks by interacting with digital systems to execute a business process just like humans do. Unlike humans, robots never sleep, perform regular error free tasks and cost a lot less than them.

Most repetitive human user actions are mimicked by the RPA robots as they log into applications, copy and paste data, move files and folders, fill in forms and extract structured and semi-structured data from documents.

Difference between RPA and other enterprise automation tools

Lesser cost of adoption and much faster ROI are the key contribution of a successful RPA integration. More so, among various digital technologies RPA is less intrusive and does not require to replace existing software applications and systems in place causing no or less disruption. With RPA, cost efficiency and compliance are no longer an operating cost but a byproduct of the automation.

An RPA software has the ability to adapt to changing environment, exceptions and new situations. It can be trained to capture and interpret the actions of specific processes in existing software. Later, it can on its own learn to manipulate data, self-correct, respond and initiate new actions and communicate with other systems autonomously.

Benefits of an effective RPA system

With the world going digital, IoT, Big Data, Digital Content Management and machine learning, Robotic Process Automation software robots offer added vantage points. These rule following applications do not get tired making no mistakes with compliance and consistency. Properly instructed and trained RPA robots lead to improved compliance with reliable execution of tasks and reduce risks.

Most importantly digital users have full control over their performance and existing regulations and standards can be easily applied and followed. It thus reduces processing costs and bring in positive return on investment. Employees find themselves free from engaging into unnecessary repetitive processes and focus on productive work instead relieving them from the rising pressure of work.

Scalability is another important advantage of adopting RPA by an organization. It is like having an army of employees (robots) equipped to dispose an overflow of transactions. An organization integrated with RPA can easily scale up and down based on processing loads. Robots can be trained in tens and thousands at the same time to give consistent performance crossing over the limitations of human effort. More so, an RPA generated data is free from subjectivity and human bias. Hence such data, when integrated with analytics tool, aids in exact insight and understanding for taking decisions in order to accomplish process targets and strategic goals.

RPA - Way Ahead

According to a global market insight report RPA market is expected to touch $5 Billion by 2024. The potential and curiosity behind RPA is reportedly driving its growth and future development process. Its capabilities not just to make tasks smoother, easier, flexible and efficient is to boost cost savings making it researchers and businesses most favorite point of interest


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