Author : Pravin Patel
Managing Director - EMEA & North America

Pravin leads the European business operations for Espire with emphasis on developing and managing strategic accounts for the region. As a strong advocate of Customer Centric Solutions, he has been leading the UK/Europe region’s initiatives to bring about exponential growth for Espire's Customer Communications and Digital Content Management business lines.

Top 5 ways how Digital Transformation is empowering change in Higher Education

Modern technology has brought about a radical change by reshaping student interactions and course delivery. Digital Transformation, which was once a choice for the education sector, has now become a necessity for driving impeccable student and staff experience.

The COVID-19 pandemic accelerated digital maturity of higher education institutions as they pivoted to instructional continuity. - 2021 Gartner CIO Survey

Digitalization and online education is allowing higher education institutions to automate complex processes like student onboarding, marks management etc while providing a collaborative learning experience to students.

In this blog, we will discuss the top 5 ways how digital transformation is empowering change in higher education.

1. Seamless Access

In an offline, physical classroom set-up, there has always been a restriction on the strength of the class, with a maximum of 60 to 70 students per classroom. With digital transformation, education has become easily accessible for students around the world, as there is no restriction on the number of students in a virtual classroom setup. Online education has made knowledge easily accessible to enthusiastic learners across the globe at an economically viable price.

With extensive experience in University Single Sign On & Application Setup, Espire is helping leading Higher Education institutions improve both employee and student experience across touchpoints. Download our eBook to know more !> Here

2. Student Experience

Technology is a critical part of the reimagined student experience, allowing the creation of a rich experience as well as the coordination of care and service in a scalable way, states Gartner.

Leading higher education institutions are bidding adieu to the pen-paper teaching methods and insufficient teaching resources and adopting digital platforms for seamlessly collaborating with students.

With the right technology solutions, higher education institutions can enhance staff and student collaboration with seamless management of class timetables and attendance, sharing online learning resources and assessments. This enables the teaching staff to easily map learning progression of the students throughout the student journey while enhancing student experience with the seamless access to online learning resources and data.

Espire assisted a leading Australian higher education university enhance their student experience by providing end-to-end managed support services on multiple applications for efficient student lifecycle management. Read more in our case study!> Here

Driving future ready student and staff experiences insight

3. Streamline Student Enrolments and Staff Recruitment

With the burgeoning growth of higher education institutions, there has been a cutthroat competition between global institutes to attract the most experienced staff and improve student enrolments. Scalable Digital Experience Platforms can help education institutions stay ahead of the curve by leveraging marketing automation, customer journey mapping and end-to-end campaign management for driving greater growth in admissions.

Managing student and staff related data in bulky files filled with huge stacks of paper is not only inconvenient but also a security threat. With state-of-the-art technology platforms, the administration can seamlessly manage student-related data including enrolments, fees and finances as well as map recruitment and admission processes, with the tap of a button.

This success story showcases how Espire helped a leading Australian university improve student experiences and enrolments at scale. Read more!> Here

4. Digital Workplace Solutions for greater collaboration

With modern digital workplace solutions, higher education institutions can digitize student data and empower different departments and staff to work together in harmony. DWP solutions facilitate seamless access to data at any time from any device, thus, improving employee experience and productivity.

Extended banner managed support services for seamless student lifecycle management to a leading australian university blog banner

5. Alumni Management

Alumni’s are the brand ambassadors of higher education institutions as they not only support the university administration but also help mentoring the students. Effective alumni management is important for maintaining positive relationships with the ex-students. With agile CCM solutions, higher education institutions can deliver personalized communications to the alumni network to improve their experience. Universities can also set up self-service portals for in-campus engagement by sharing details of extra-curricular programs and alumni meets and events to drive loyalty.

Digital transformation has helped higher education institutions optimize key business operations, while making education accessible to all the global citizens. Digital Education has been a key enabler for higher education institutes for driving greater enrolments as well as enriching student experience and engagements.

To discover how we’re assisting leading businesses in the education sector achieve their business goals, visit > https :// or get in touch at


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