Key Industry Trends

key trends 1

47% of the higher education respondents say that they have a digital initiative in the mature phases of scaling or harvesting/refining

key trends3

Only 25% institutions are currently on or about to embark on their digital transformation journey

key trends4

71% of higher education institutions are looking to invest in modern digital workspace solutions in the near future.

Key trends5

The COVID-19 pandemic accelerated digital maturity of higher education institutions as they pivoted to instructional continuity

Leading Education Institutes

Offerings for Student Experience

Student lifecycle

Deploying Innovative Tech Solutions to Deliver Impeccable Student Experiences

Espire assists educational institutions design interactive online learning and assessment platforms, design student self-service portals, develop tech-enabled solutions for in-campus engagement, showcase extra-curricular programs and counselling services to improve student experience

Student enrolment

Efficient Management of Student Data

Espire helps educational institutions design state-of-the-art technology architecture for seamless management of student-related data including enrolments, fees and finances

recruitment and admission

Streamlining Recruitment & Student Admission Processes

Espire assists higher education institutions in developing scalable web platforms for efficient campaign management, easy accessibility of data and course design to facilitate recruitment and admission processes

Student lifecycle

Deploying Innovative Tech Solutions to Deliver Impeccable Student Experiences

Espire assists educational institutions design interactive online learning and assessment platforms, design student self-service portals, develop tech-enabled solutions for in-campus engagement, showcase extra-curricular programs and counselling services to improve student experience

Student enrolment

Efficient Management of Student Data

Espire helps educational institutions design state-of-the-art technology architecture for seamless management of student-related data including enrolments, fees and finances

recruitment and admission

Streamlining Recruitment & Student Admission Processes

Espire assists higher education institutions in developing scalable web platforms for efficient campaign management, easy accessibility of data and course design to facilitate recruitment and admission processes

Offerings for Staff Experience

Staff experience

Improving Staff Experiences with Modern Digital Workplace Solutions

Espire helps educational institutions leverage DWP solutions for improving staff communication & collaboration and facilitating efficient sharing and management of data

Intelligent automation

Streamlining Repetitive Processes with Intelligent Automation

Espire assists educational institutions automate complex processes for the staff like student onboarding and shortlisting, scheduling classes, attendance tracking etc

data analytics

Leveraging data and analytics to design engaging learning models

Leveraging data and analytics tools enables the staff to effectively analyse student engagement, learning habits-class attendance and assignments etc to design predictive learning models

Security services

End-to-end management of security risks

Our services help educational institutions reduce and manage security risks such as data, applications and infrastructure security, governance and compliance

Crossplatform integration

Cross-platform Integration to mitigate business challenges

Espire successfully carries out successful integration of devices, application and processes, enterprise content management, data migration etc

managed services

Managed Services for timely incident management & support

Espire extends end-to-end managed services for efficient incident management and improving operational efficiency

Staff experience

Improving Staff Experiences with Modern Digital Workplace Solutions

Espire helps educational institutions leverage DWP solutions for improving staff communication & collaboration and facilitating efficient sharing and management of data

Intelligent automation

Streamlining Repetitive Processes with Intelligent Automation

Espire assists educational institutions automate complex processes for the staff like student onboarding and shortlisting, scheduling classes, attendance tracking etc

data analytics

Leveraging data and analytics to design engaging learning models

Leveraging data and analytics tools enables the staff to effectively analyse student engagement, learning habits-class attendance and assignments etc to design predictive learning models

Security services

End-to-end management of security risks

Our services help educational institutions reduce and manage security risks such as data, applications and infrastructure security, governance and compliance

Crossplatform integration

Cross-platform Integration to mitigate business challenges

Espire successfully carries out successful integration of devices, application and processes, enterprise content management, data migration etc

managed services

Managed Services for timely incident management & support

Espire extends end-to-end managed services for efficient incident management and improving operational efficiency

We are a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions.
With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).
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  • With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns

  • We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX)

  • To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

  • Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal

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  • With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns

  • We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX)

  • To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

  • Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal

Success Stories

Enhanced user query resolution with Microsoft Azure-based Chatbot for a Leading Australian University

A leading Public University with campuses across Australia and Internationally.This Australian University is ranked in the top two percent of universities worldwide by the Times Higher Education World University Rankings required a strategic technology partner to develop a self-service chatbot for streamlining systems and processes for optimal utilization

Developed a Tuition Reduction Benefit Form with Signature & Notification Functionalities for a Leading Australian University

The customer wanted to develop an easily accessible form online to help students leverage the Tuition Reduction Benefit (TRB) seamlessly. Espire helped the customer create a TRB form by leveraging MS Power Apps using Canvas Apps, the submitted forms will get automatically stored in SharePoint & the approval process is built using Power Automate, the approving authority will receive an instant notification to approve/reject the form

Implemented Banner Enhancements to Improve Student and Staff Experiences for a Leading Australian University

A leading Private University of Australia which offers undergraduate, graduate, higher degree by research and specialized degree programs in a wide range of academic disciplines, required support to efficiently manage the increasing student enrolments with the Banner platform as a service. They needed to enhance the self-service functionality to help students download their updated documents: Invoices, CAN Notice, Payment Receipts.

Deployed marketing automation for delivering personalized customer experiences for a Higher Education institute across 3 campuses

Leveraged Sitecore-based marketing automation for delivering personalized user experience across multiple touchpoints, implemented profile cards for more than 3000 pages and ensured accurate user journey mapping on the website

Improved CX & Student Engagement for a Leading Australian University

A leading Public University with seven campuses across Australia.This Australian University is ranked in the top two percent of universities worldwide by the Times Higher Education World University Rankings 2020 & is the number one Catholic university in the Asia-Pacific region.

Achieving Superior Digital Student Experiences in ACU with Personalisation, powered by Sitecore

Achieving Superior Digital Student Experiences in ACU with Personalisation, powered by Sitecore | Winning Students in the Digital Age With a Customer Experience that is Scalable & Personalised Via Sitecore

Designing an advanced technology ecosystem to improve CX for a leading Australian Superannuation Fund Company

An Australian superannuation fund company which provides financial advisory services, insurance and other investment opportunities to all its clients and members

Migrating and Developing Kentico Website to SDL Tridion Content Management Portal

The client is a US based Education domain conglomerate who really wanted to be in pace with ever changing technology and related needs. The client had an online Education Portal based on the Kentico Web CMS. This educational conglomerate needs to go global and multilingual and scale out the existing website to meet the ever changing technology need.

Migration of Oracle database for an Australian University

The client is an Australian University operating with multiple campus offering students courses in various disciplines. The client was using an outdated oracle database which was hindering processes and in turn results.

Digital Enablement for the Higher Education Success Story

The customer is a publicly funded university with six campuses across Australia. The university wanted to provide a highly personalized website learning experience to its students. This included building a better view of what their students want, who they are and guiding them towards finding the program that is best suited for them throughout their academic journey.

Technology Partners

Espire Industry Insights

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