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Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions. With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).

7 Strategic Technology Trends for business to Unlock Growth in 2022

Technology innovation and digital engineering have emerged as the leading business priorities in the new normal. Businesses world over are working to pick up their growth momentum and move past the Covid-19 pandemic-led disruption.

'The past 18 months have triggered faster IT change than ever, and this pace will only increase. In this changing world, CEOs’ priorities are clear: they want growth, digitalization and efficiency,' states Gartner.

The pandemic brought the business focus right where it belonged-to the digital. With suppliers and customers readily adopting digital channels to connect and interact, CEOs across brands intensively focused on digital transformation for their businesses.

Gartner's top strategic technology trends highlight the leading technologies for businesses to accelerate growth, sculpt change and reengineer trust. In this blog, we will discuss the top 7 technology trends for 2022, that businesses can leverage to build resilience and scalability.

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Trend 1 - Total Experience

According to Gartner, by 2026, 60% of large enterprises will use total experience to transform their business models to achieve world-class customer and employee advocacy levels.

By interlinking customer experience, user experience, employee experience and multiexperience, Total Experience enables businesses to drive greater customer loyalty while ensuring employee satisfaction and confidence. By encompassing agile technology solutions like design, content development, automation and data analytics, the total experience strategy helps businesses build efficiencies for both employee and customer journeys and deliver shared experiences at scale.

Trend 2 - AI Engineering

In a Gartner survey, 69% of corporate board members said AI would be a top game-changing technology enabling their industry to emerge stronger from the pandemic.

Businesses can drive process automation and achieve operational efficiency by leveraging artificial intelligence and integrated solutions. By streamlining data model and value, brands can implement automation at enterprise-level.

Trend 3 - Hyperautomation

Gartner believes that by 2024, diffuse hyperautomation spending will drive up the total cost of ownership fortyfold, making adaptive governance a differentiating factor in corporate performance.

If deployed strategically, hyperautomation can help businesses automate key IT processes across multiple tools and technologies. By ensuring the orchestrated use of artificial intelligence, machine learning, integration platforms, no code tools, robotic process automation etc, hyperautomation helps businesses unlock growth and drive multiexperience at scale.

Trend 4 - Composable Applications

With seamless API integration, composable applications have emerged as a game-changer for brands to mitigate challenges and drive business innovation. Composable applications can be easily integrated with the existing technology stack of the business, enabling them to meet the dynamic business requirements as per the changing customer and market needs.

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Trend 5 - Cloud-Native Platforms

Gartner believes that by 2025, cloud-native platforms will serve as the foundation for more than 95% of new digital initiatives - up from less than 40% in 2021.

By adopting DevOps principles and best practices, cloud native platforms help businesses efficiently host applications on the cloud, which not only enhances data security but also allows them to drive cost savings. Cloud native platforms allow businesses to drive agility and derive value by adding latest tools and technologies.

Trend 6 - Decision Intelligence

With Gartner stating that by 2023, more than 33% of large organizations will have analysts practicing decision intelligence, including decision modeling, businesses need to devise a practical approach to improve organizational decision making. By leveraging simulations, AI and analytics, decision intelligence technologies support human decision making to improve business outcomes.

Trend 7 - Data Fabric

The world of business has moved past the debate of secure data management and accessibility. With the emergence of multiple data environments spanning both cloud and noncloud, businesses need to evaluate their data management models to save costs and drive scalability.

Gartner's Strategic Technology Trends for 2022 provide businesses across industries a deep insight and understanding of futuristic technologies that are necessary for building resiliency and achieving sustainable business growth. With over 20 years of experience behind us and our partnerships with global technology leaders, Espire is helping businesses across industries achieve total experience at scale and attain true digital transformation to bolster business growth.

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