COVID-19 Advisory | Note from Espire CEO | October 2020

Dear Customer,

Hope you and your family are doing fine!


As we move deeper in the new normal, with the entire world traversing through the pandemic - the need to reopen global economies have never been more serious, to ensure sustenance.

Starting September 1, India has initiated its 4th phase to unlock the economy, with resumption of metro services after more than 5 months and restarting domestic flight operations in some states. Though the COVID-19 situation is being handled in an efficient way by local and state authorities, however, based on government recommendations - we at Espire have extended work from home (WFH) to all offshore employees till 31st December 2020.

Resilience, adaptability, and agility are going to be our key foundations to provide seamless services, in an uncertain environment. Since WFH will be the new normal, considerable focus have been given on data & cloud security - with regular penetration testing and vulnerability testing.

With over 2 decades of experience behind us, we are committed to delivering exceptional customer experiences to our customers and partners, worldwide. Adopting an end-to-end cross enterprise approach, we have been seamlessly connecting digital experiences with back-end management and operations systems. Thereby, creating a homegrown Customer Engagement HUB to lead digital experiences across industries - from consultation to final implementation, and managed services thereafter.

While delivering digital at scale, we have also helped brands develop, modernise and manage legacy systems - empowering our clients to be resilient to changing business dynamics and operational efficiencies.

Continuing with our industry vertical focus and after establishing core capabilities for Insurance and Education sectors, we have also taken this time to strengthen our capabilities for the Logistics sector, which forms the backbone of supply chain management for all economies, in present times. For this purpose, we have set up a CoE (Centre of Excellence) for the logistics industry with specialisation on Blue Yonder WMS solution. Read all about it > here.

In the new normal, we have been unwavering in our focus on webinars and digital events, along with inviting experts for podcasts, and panel discussions to gain better understanding of pain-points, across industries and address them to help achieve positive outcomes. You can have a detailed look at each one of them > here.

The latest webinar was broadcasted on 10th September in partnership with UK-based Anchorstone Consulting, on a pretty relevant topic of - Legacy Transformation in Insurance with low cost, low risk cloud-based systems in record time. You can watch it On-Demand> here, and take a look at the podcast > here.

Only 52% of enterprises that have launched RPA initiatives have progressed beyond their first 10 bots, states a recent Forrester study. So, what's stopping brands to reach scale with RPA programs? Find the answer to this in our webinar with partner UiPath & learn how you can overcome roadblocks and transform your RPA vision into reality in no time, with hyperautomation. This will be broadcasted for US on September 30 > here and for South East Asia region on October 8 > here.

Here's taking a strong resolution to be there for you, in your time of need to ride out this pandemic, with positive business outcomes!

We are positive that we'll come out of this global crisis, stronger than ever in the coming months. All we need is concerted action - together!

Stay safe & stay strong!

Sincere regards,
Gagan Oberoi
CEO & MD, Espire Infolabs

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