COVID-19 Advisory | Note from Espire CEO | September 2021

Dear Customer,

We hope you and your family are keeping well and safe!

 

The pandemic has reinforced the focus on health and wellness. Vaccination in India has picked up a substantial pace over the last few months - almost 40% of nation's population have been partially vaccinated and 12% have been fully vaccinated.

At Espire, we have always been mindful of our employees, because we believe great employee experiences is directly proportional to awe-inspiring customer experiences.

In the previous quarter, we had arranged a COVID-19 vaccination drive at our office premises for our employees and their families, where the first dose had been administered to them. Together with our healthcare partner, we recently carried out a second vaccination drive to fully-vaccinate them, while ensuring a safe and a hassle-free experience.

The health and well-being of our employees is our top-most priority, while ensuring business continuity. In view of the same, we have decided that all our offshore employees will continue to work from home (WFH) till 31st December 2021. Over the next few months, we will continue to monitor the situation and keep you informed on further updates.

To build business resilience against market disruptions, we are helping our customers deploy Total Experience (TX) solutions across enterprises and future-proof their Digital Transformation strategy. With our renewed focus on TX, we are paving way for enterprises deploy & deliver the best Customer Experience (CX), Business Experience (BX), and Employee Experience (EX) – by constantly reinventing our service offerings around Multi-Experience (MX), and User Experience (UX). Thereby, helping businesses drive greater growth and returns in 2021 & beyond.

We are glad to inform that Espire was the Gold Partner in the recently concluded Digital Transformation Summit, Asia. The keynote presentation on - ‘Unleash Total Experience: Be Future-ready for Greater Growth in 2021 & Beyond’, was led by our MD & CEO, Gagan Oberoi and Singapore Region Head, Nitesh Jain. In the session, we shared valuable insights on how to deliver Total Experience to Enterprises, foster Employee Experiences with Modern Digital Workplace solutions and improve Customer Retention & Acquisition with Personalized Digital Experiences. Watch the keynote > here .

In our upcoming webinar with digital experience leader, Quadient and Xplor - industry leaders will share key insights on how brands can drive optimum growth with an enhanced focus on Digital Customer Communications (CCM) strategy, Customer Experience Transformation, Cloud infrastructure, and Multi Experience orchestration. Reserve Your Spot Now! > here.

In the existing quarter, we also joined hands with Digital Experience leaders Sitecore and Contentful, to deliver consecutive webinars.

In our webinar with Sitecore, experts shared key trends for delivering impactful digital experience, the top use cases of the Sitecore platform and how Espire and Sitecore’s partnership is helping brands deliver exceptional CX across touchpoints. Watch it on-demand! > here .

Our on-demand webinar with market leader, Contentful highlights the host of advantages of headless CMS to build better end-to-end digital experiences for 2021 & beyond. Know more > here .

Espire Insights highlights our expertise and understanding of complex business challenges and digital trends around the world. Read latest thought leadership pieces from our domain experts > here.

We would like to thank our customers and partners for their endless trust and support in these unprecedented times. Espire remains committed to deliver agile & resilient offerings and services for all your business needs and drive exceptional customer experiences.

Stay safe & stay strong!


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