COVID-19 Advisory | Note from Espire CEO | December 2020


Hope you and your family are doing fine!


The entire world is at a standstill and everyone is looking forward to the successful delivery and administration of vaccines to mark the beginning of the end of COVID-19 - a monstrous pandemic that has wrecked the globe for a year now!

Economies across the globe have opened for business and the situation is being handled in an efficient way by local and state authorities. At the same time, the rate of spread of the virus has again spiked up in Delhi NCR and several parts of the country and world. In these circumstances, health and safety of our employees hold paramount importance to us, while ensuring business continuity.

Therefore, we at Espire have extended work from home (WFH) to all offshore employees till 31st March 2021. In the meanwhile, we’ll continue to monitor the situation in these coming months and will keep you informed on further updates.

As we head towards 2021, our primary goal is to maintain an upbeat attitude to provide agile and resilient offerings and services, as we move to the next normal.

With over 2 decades of experience behind us, we are committed to delivering exceptional customer experiences to our customers and partners, worldwide. Espire’s solutions for digital experience and multichannel customer communications (inbound and outbound) are complemented well with innovative operations solutions for enterprise software, applications management, applications integration, analytics, cloud, and RPA.

We are also embarking on the journey for CMMi L5 ver 2.0 appraisal to be completed by September 2021. The adoption of automation & analytics by our key business functions has increased manifold, in first half of this year and will continue to be a focus area, in the remaining part of fiscal year.

To further strengthen our digital offerings, we have taken some significant strides in this quarter. We know that digital experiences will be the cornerstone of human life – now and in the times to come. To expand our offerings in digital experience management, we have partnered with Contentful - a Headless CMS platform built on API-first model. Read about the announcement > here.

We are also glad to announce that Espire Infolabs is now a listed supplier in the G-Cloud 12 framework. Thereby, we’ll be able to actively provide Cloud Hosting, Cloud Software & Cloud Support services to public sector organisations in UK region. Read more > here.

Our latest webinar was broadcasted on 4th November in partnership with CCM & CX leader – OpenText on Powering Digital Readiness & CX to Reshape Engagement Dynamics in New Normal. You can watch it anytime, On-Demand> here.

We are now in the phase of ‘Rebounding to the Future’ and are geared up for next phase of 'Accelerate Opportunities'. Stay safe & stay strong!

Sincere regards,
Gagan Oberoi
CEO & MD, Espire Infolabs

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