Posted On : 27-Aug-2019

 

By 2020, 85% of all customer engagement will materialize by leveraging AI, ML, RPA etc.

By the end of 2020, 75% customer communications will be contextualized and consumed in digital channels, states Gartner.

So, how can leading organizations achieve superior CX with digital transformation?

Mark the dates as Espire joins Pitney Bowes at Booth #415 from 16^th -18^th September at Boston, to discuss how you can drive exceptional customer engagement for maximum business impact!

Key Takeaways:

• Convert digital touch points into active engagement opportunities
• Unlock new value by augmenting paper-based documents with digital and real-time communications
• Include adjacent technologies, such as personalized interactive video and chatbot, in your tool selection process to support more contextualized communications and enable self-service