Case Study

Search Case Study


Back Results 50- 60 of 64

Building Customer Loyalty with Personalised Multi Channel Interaction

The client was handling its communication processes fully in-house using a single delivery operator. The process lacked flexibility and was highly expensive. It was also difficult to manage the bank’s needs

Read More

Enhancing the Digital Customer Journey for a UK Based Insurance Company

Espire implemented a middleware based solution for streamlining client’s overall infrastructure that ensures integration of back-end insurance systems and seamless multi-channel customer experiences across all engagement channels.

Read More

Delivering Personalised Customer Experience with Doxee Platform for Leading Italian Telecom Company

The client is a leading telecommunications company providing multiple services (voice and internet) over xDSL and fibre channel connections, and mobile communications through the MVNO service.

Read More

Espire Develops a SharePoint Web Based Portal to Deliver Consistent & Integrated User & Customer Experience

Espire helped the client to develop a SharePoint web based portal application to transform user & customer experience. After evaluating different technology options, based on their long term technology roadmap.

Read More

Enabling Seamless Cross-Channel Customer Experience for a Global Telecom Service Provider

Espire implemented a customer communication management solution for a leading telecommunications service provider, for delivering relevant & personalised bill statements through multiple channels.

Read More

Espire Develops a Mobile Application to Gain Brand Equity and Customer Loyalty

The London Olympics was a unique opportunity to promote the constituency and to showcase the city as a top visitor destination. To attract a larger audience and to impart knowledge about what the constituency has to offer to visitors

Read More

Providing ERP Support to Ensure Smooth Running of Business Operations to an Engineering Conglomerate

The client has a wide range of ERP applications which provide facilities to client’s stakeholders in meeting the organization’s global business needs. Since they are critical for business operations, enhancement and support for these applications was identified as a key priority

Read More

Migration and Enhancement of Financial Management System of a Premier Govt. Agency to Oracle Apps R12

Financial Management System (FMS) is the main business critical financial application used by the client, across the country in 21 provinces. This application uses legacy software (Oracle Apps 10.7) and hardware (SCO Unix) that is no longer supported by the respective vendors

Read More

Development of Website for Media Organisation on the Open Source Content Management System Platform Drupal

The client is in the business of marketing classified advertisements in the print and internet media, which requires constant updates and changes to the website content

Read More

Support for Hardware and Software Infrastructure of a Public Sector Indian Enterprise

The client is a public sector organization in India responsible for construction and maintenance of national and international airports and airspace. The client requires maintenance and support for its website and IT infrastructure

Read More