Espire Infolabs is proud to announce the expansion to a new office space in UK. You can now reach us at - 6th Floor, 105 Victoria Street, London, SW1E 6QT. We at Espire have been successfully spearheading the ever-growing needs of brands by providing targeted personalised solutions to their new-age customers. This global expansion corroborates our commitment to provide above-par solutions & services to brands, and it serves as a great motivation to broaden our horizon and reach greater heights.
Over the years, we have already secured a number of multi-year programmes demonstrating our strength in delivering consistent value and optimizing business outcomes.
Our alliance with global digital and customer experience technology leaders coupled with our extensive industry experience uniquely positions us - to deliver first-rate digital transformation and customer experience solutions. Espire has recently joined hands with WSO2 - the world's leading open-source integration platform, to help businesses become agile, connected and efficient. This partnership with WSO2 is in line with Espire's commitment, to create a competitive edge for digital transformation, by ensuring agility with a cross-enterprise approach. The combination of the WSO2 Integration Agile Platform & Espire's Customer Engagement Hub (CEH) framework brings together applications, systems, data sources, and devices to enable digital-driven businesses, along with delivering meaningful customer experiences.
Furthermore, recently Espire has entered into a partnership with Quadient to sell its products across the UK, Ireland, Nordics, and Benelux. The deal builds on Espire's proven vast experience in providing Quadient's professional services which certainly empowers it to resell and support Quadient's cutting-edge customer experience solutions to banking, insurance, travel, education, telecom and utilities sectors. This partnership will support the market shift from print to digital, and from one-way to interactive customer communications.
"The rise of digital technologies has created a wealth of opportunities for the channel, as businesses can no longer rely on one-way communications to provide the experience customers demand. Customers have more power in their relationships with businesses than ever before and are more than willing to take their business elsewhere, if an experience doesn't meet their expectations. In this environment, it's more important than ever for brands to hold conversations with their customers on their preferred channel. Our partnership with Espire will allow enterprises across Europe to provide a truly 21st century customer experience," stated David Webster, Customer Communications Management at Quadient.
Espire Infolabs with its determination to enhance its service offerings for brands and build a diversified expertise for strong growth in multiple practice areas, is expanding its technical experts rapidly in the UK & EMEA region to meet the rising demand from partners and customers.
This is also the year, when we bagged the Sitecore Experience Award for the Best Personalized Experience, for our work done on Australian Catholic University (ACU) to improve user experience and help students navigate the digital systems that comprise their administrative and learning ecosystem. Read the Case Study snapshot here.
We have also been conducting industry-specific webinars in the EMEA region - covering range of topics in the customer experience and digital transformation domains. Our latest webinar with Sitecore was a resounding success. You can watch it On-Demand here. Espire's excellence in service delivery and meeting demands of its clients every time, has translated in the growth of new opportunities.
We hope our partners keep on extending their support and we are sure to reach newer heights with an ever-expanding and growing customer base.
MORE FROM OUR BLOGS
Optimized data and content management with Azure-based solutions for a leading Singapore-headquartered transshipment hub
The customer's existing website was deployed on-premises and leveraged a WCM platform, Joomla. They required a strategic technology partner to carry out Azure migration and eliminate on-premise hosting environment. They also needed managed support services for monitoring website up-time and efficient incident management.
Designed a DXP Platform to Enhance CX for a UK-based Integrated Marketing & Communications Company
A leading UK-based integrated marketing & communications company which assists businesses in brand deployment, digital transformation, marketing communications and driving customer experience across all digital channels, One of the primary challenge sighted by the client was an absence of an Intranet Portal, which would act as a scalable DXP solution to onboard as many clients as needed
End-to-end Digital Content Management for enhancing customer experience and enabling intuitive purchases
Espire implemented a central CMS for all regions for efficient content management, Error-free Digital Content Management on 33 country - specific websites, Designed an interactive-feature with impactful UX to enable customers to easily find, select and buy the required products from any device, anywhere
Supporting & Building Digital Solutions for Improving Customer Experience
Espire upgraded their existing corporate website to Sitecore version 9.1 for streamlining navigation issues, upgraded their E-commerce platform for delivering personalized customer experiences, deployed Sitecore technical enhancements to improve development process like refactoring, Unicorn, Glass mapper and T4templates, Search etc
Improved CX & Student Engagement for a Leading Australian University
A leading Public University with seven campuses across Australia.This Australian University is ranked in the top two percent of universities worldwide by the Times Higher Education World University Rankings 2020 & is the number one Catholic university in the Asia-Pacific region.
Insurance claims management system top 5 ways to maximize business growth
Insurance companies have been struggling with disparate systems and outdated claims processes for decades. Leveraging claims management software can help brands in the insurance industry automate manual processes and optimize workflows, while improving staff efficiency and reducing operational costs
Top 5 reasons how sitecore experience edge enhances content delivery and digital experiences
Sitecore Experience Edge is a revolutionary SaaS-based platform with headless content delivery capability, which will help brands drive engaging digital experiences and maximize revenue growth. Aimed at improving content delivery across touchpoints, Sitecore Experience Edge does not add any architectural complexity, maximizing both marketing and IT efficiencies
Mitigating the problem of unallocated cash in insurance industry with digital transformation
Businesses in the insurance sector need to deploy agile technology solutions to reinvent complex operational processes and adopt an aggressive strategy for the efficient management of unallocated cash, to strengthen their credit position and build lasting customer relationships
How sitecore dxp platform can help banking and financial sector to drive future ready digital
As more and more brands in the banking and financial sector are adopting a ‘phygital’ operating model, it has become imperative for them to get a 360-degree view of their customer behavior across touchpoints to drive contextual communications catering to their dynamic needs. In this blog, we discuss how the Sitecore DXP Platform is helping brands in the BFSI sector drive personalized digital experiences across touchpoints to bolster growth.
Composable dxp your 5point guide to build future ready digital experiences
The need for driving connected customer experiences has compelled brands to adopt digital experience platforms (DXP), for end-to-end management and delivery of contextual communications to the customers. Composable DXP allows brands to accelerate their digital transformation initiatives by building capabilities that are best suited to their digital needs, providing them the agility to experiment and deliver total digital experience - at scale.