Author : Marketing
Marketing
02/Dec/2019

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions. With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).


Espire expands UK Operations riding on new Partnerships and Great Wins

Espire Infolabs is proud to announce the expansion to a new office space in UK. You can now reach us at - 6th Floor, 105 Victoria Street, London, SW1E 6QT. We at Espire have been successfully spearheading the ever-growing needs of brands by providing targeted personalised solutions to their new-age customers. This global expansion corroborates our commitment to provide above-par solutions & services to brands, and it serves as a great motivation to broaden our horizon and reach greater heights.

Over the years, we have already secured a number of multi-year programmes demonstrating our strength in delivering consistent value and optimizing business outcomes.

Our alliance with global digital and customer experience technology leaders coupled with our extensive industry experience uniquely positions us - to deliver first-rate digital transformation and customer experience solutions. Espire has recently joined hands with WSO2 - the world's leading open-source integration platform, to help businesses become agile, connected and efficient. This partnership with WSO2 is in line with Espire's commitment, to create a competitive edge for digital transformation, by ensuring agility with a cross-enterprise approach. The combination of the WSO2 Integration Agile Platform & Espire's Customer Engagement Hub (CEH) framework brings together applications, systems, data sources, and devices to enable digital-driven businesses, along with delivering meaningful customer experiences.

Furthermore, recently Espire has entered into a partnership with Quadient to sell its products across the UK, Ireland, Nordics, and Benelux. The deal builds on Espire's proven vast experience in providing Quadient's professional services which certainly empowers it to resell and support Quadient's cutting-edge customer experience solutions to banking, insurance, travel, education, telecom and utilities sectors. This partnership will support the market shift from print to digital, and from one-way to interactive customer communications.

"The rise of digital technologies has created a wealth of opportunities for the channel, as businesses can no longer rely on one-way communications to provide the experience customers demand. Customers have more power in their relationships with businesses than ever before and are more than willing to take their business elsewhere, if an experience doesn't meet their expectations. In this environment, it's more important than ever for brands to hold conversations with their customers on their preferred channel. Our partnership with Espire will allow enterprises across Europe to provide a truly 21st century customer experience," stated David Webster, Customer Communications Management at Quadient.

Espire Infolabs with its determination to enhance its service offerings for brands and build a diversified expertise for strong growth in multiple practice areas, is expanding its technical experts rapidly in the UK & EMEA region to meet the rising demand from partners and customers.

This is also the year, when we bagged the Sitecore Experience Award for the Best Personalized Experience, for our work done on Australian Catholic University (ACU) to improve user experience and help students navigate the digital systems that comprise their administrative and learning ecosystem. Read the Case Study snapshot here.

We have also been conducting industry-specific webinars in the EMEA region - covering range of topics in the customer experience and digital transformation domains. Our latest webinar with Sitecore was a resounding success. You can watch it On-Demand here. Espire's excellence in service delivery and meeting demands of its clients every time, has translated in the growth of new opportunities.

We hope our partners keep on extending their support and we are sure to reach newer heights with an ever-expanding and growing customer base.

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