Uplift Customer Engagement with Top Personalized Retention Strategies from Pitney Bowes
Rethink & re-engineer how you do business - from a customer perspective and meet them at their moments of need!
Broadcast Date : September 26, 2019 | Thursday | 2 PM ET
A Deloitte study states that 36% of customers are interested in buying personalized offerings, and another 48% are willing to wait longer to receive it. With customer retention emerging as a key challenge for insurers today, the need for personalized retention strategies is on an ever-increasing spree.
In this webinar with Pitney Bowes, we will learn:
- Why Personalization is the key driver for increased customer retention
- How to add Interactive Personalized videos for greater customer engagement
- To Enliven Email Communications and breathe life into your marketing campaigns
- Utilize chatbots as an integrated part of your communication strategy to maximize retention
- Maximize ROI with effective onboarding strategies for customers
- Reduce Early Policy Cancellation & Achieve Higher Customer Retention with interactive personalized videos as an integrated part of your onboarding journey
- Amplify Customer Satisfaction by simplifying onboarding, renewal & claims processing
- Create Positive CX at every stage of the customer journey by exceeding expectations
- Boost Business Efficiency and Save Cost with frictionless self-service features