Heading Live Icon ON-DEMAND Webinar

Uplift Customer Engagement with Top Personalized Retention Strategies from Pitney Bowes

Rethink & re-engineer how you do business - from a customer perspective and meet them at their moments of need!

Watch the Recorded Webinar

Key Takeaways

  • Maximize ROI with effective onboarding strategies for customers
  • Reduce Early Policy Cancellation & Achieve Higher Customer Retention with interactive personalized videos as an integrated part of your onboarding journey
  • Amplify Customer Satisfaction by simplifying onboarding, renewal & claims processing
  • Create Positive CX at every stage of the customer journey by exceeding expectations
  • Boost Business Efficiency and Save Cost with frictionless self-service features

Why Watch?

A Deloitte study states that 36% of customers are interested in buying personalized offerings, and another 48% are willing to wait longer to receive it. With customer retention emerging as a key challenge for insurers today, the need for personalized retention strategies is on an ever-increasing spree.

In this webinar with Pitney Bowes, we will learn:

  • Why Personalization is the key driver for increased customer retention
  • How to add Interactive Personalized videos for greater customer engagement
  • To Enliven Email Communications and breathe life into your marketing campaigns
  • Utilize chatbots as an integrated part of your communication strategy to maximize retention

Presenters

Lisa Sutrick Global Managing Director, Customer Engagement Solutions
Pitney Bowes

Nagesh Goyal Global Delivery Head, Customer Communications Management
Espire

Rahul Sethi Business Development Manager
NA , Espire