Live Webinar
Maximise Customer Retention with Omnichannel communications, 1-1 Personalisation & Agility
Wednesday | October 9 |
11 AM BST
Why Watch?
According to Gartner, 89% of companies are expected to compete on customer experience. Highly effective customer experience hinges on personalised communications, and Omnichannel support (anytime, anywhere).
Moreover, in a recent survey by the CMO Council and Pitney Bowes, 87% of customers said it is crucial for a brand to deliver an omnichannel customer experience.
The call for brands is simple – personalised communications with relevant & contextual offerings is the way forward for brands to keep customers happy and gain loyalty!
In our upcoming webinar with Pitney Bowes, you will learn how to :
Key Takeaways:
- Power Customer Retention with targeted 1:1 Communications
- Address customers at their moment of need with Advanced Personalisation
- Engage with customers - where they want, when they want!
- Get real-time customer insights from a Single View of Customer
- Use the Cloud Advantage for rapid set-up and scale-up
Presenters
![Gaston Hummel](/-/media/feature/webinar/gaston-hummel.png?h=137&iar=0&w=137&hash=D91558DCA703B0F4B1F81E33B7D97DB0)
![Kaustubh Anil Varde](/-/media/feature/webinar/presenters/kaustubh-anil-varde-small.png?h=80&iar=0&w=80&hash=C1403A1D72711D90E7BA79815AA3CD56)
![Kaustubh Anil Varde](/-/media/feature/webinar/presenters/kaustubh-anil-varde-small.png?h=80&iar=0&w=80&hash=C1403A1D72711D90E7BA79815AA3CD56)
Kaustubh Varde
VP, Sales, Espire Infolabs
![Linkedin](/-/media/project/espire/social-links/linkedin.jpg?h=26&iar=0&w=26&hash=C1BFDC5C672A321327B6B1BCE15DE530)
Kaustubh is one of the key people responsible for business transformation efforts for Espire, in UK & EMEA. He has proficient knowledge in Digital CX services, with deep-set experience to advise customers on digital customer journey, digital migrations, and redesigning CX.