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Driving Superb CX in Financial Services with Digital Disruptions & how AI will lead this Transformation

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Why Watch?

In 2019, one-third of financial services CIOs identified digital as their top business priority. However, Gartner states only 12% of financial services organisations are mature in their digital transformations.

It is increasingly becoming difficult for brands to create unique impressions that last for long, along with maximising ROI. In this webinar, we will elaborate how financial service organisations can :

  • Learn strategies for achieving 1:1 personalization at scale
  • Increase customer engagement with highly personalised & contextual communications
  • Leverage AI-powered solutions to craft exceptional CX
  • Create more relevant content & drive better upsell & cross-sell opportunities

Presenters

Patrick Kehoe

Patrick Kehoe

Executive VP, Product Management
Messagepoint
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Patrick Kehoe

Simrandeep Sethi

Head of CX Services
EMEA, Espire Infolabs
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