Broadcast Date : 25 August, 2020 | Tuesday | 1 PM ET
We are in the new normal now, and even the best marketing campaigns will no longer be able to drive ample customer engagement.
A recent Forbes report on changing behavior of US consumers in the new normal shows:
- 71% will lose trust in the brand forever if they perceive a brand is putting profit over people
- 37% of consumers prefer to satisfy their core needs while staying indoors & 52% intend changes to their buying behaviors to continue
- Shopping online is the new normal & 30% plan to shop more online in the future
Watch our webinar with digital experience leader - Sitecore to produce faster, empathetic & contextual communications for customers & reap positive outcomes!
- Impact of COVID-19: Markets, customer expectations & challenges
- Digital readiness needed to acquire, engage & retain customers
- Drive digital engagements through data-driven targeting in FSI
- Personalize journeys across customer lifecycle with faster time to market
- The 'Art of Possible' journey with Sitecore