We are in the new normal now, and even the best marketing campaigns will no longer be able to drive ample customer engagement.
A recent Forbes report on changing behavior of US consumers in the new normal shows:
Another Forrester Research states that empathetic customer communications are clearly top priorities. However, the reality is - many financial institutions must fast-track their digital enablement for smooth ongoing services.
Watch our webinar with digital experience leader - Sitecore to produce faster, empathetic & contextual communications for customers & reap positive outcomes!