Broadcast Date : Thursday | June 11 | 1 PM SGT / 3 PM AEST
We are in the new normal now, and even the best marketing campaigns will no longer be able to drive customer engagement.
Giving people what they need, when they need it, and communicating clearly, simply, frequently - figure as the top things to do for brands to be superior crisis communicators, according to a McKinsey report.
In this webinar with digital experience leader Sitecore to produce faster, empathetic & contextual communications for customers & reap positive outcomes!
- Impact of COVID-19: Markets, customer expectations & challenges
- Digital readiness needed to acquire, engage & retain customers
- Drive digital engagements through data-driven targeting in FSI
- Personalise journeys across customer lifecycle with faster time to market
- The 'Art of Possible' journey with Sitecore