Actively managing your customer and prospect interactions creates more opportunities for engagement. Each engagement takes you one step closer to more personal & consistent one-to-one relationship, states a 2019 Forbes report.
With the outbreak of COVID-19, this statement holds paramount importance as brands have shifted gears from CX - to more human connections in this digital world. This pandemic will end in near future & it is important to build loyalty now to reap rewards later.
CRM integration is one of the indispensable fundamental blocks that allow brands to optimise communications with more contextual content - surely a way to gain loyalty among customers & prospects, in these times!
In this webinar on Sitecore xDB + Microsoft Dynamics CRM Integration to discover how you can breathe life in your MarTech stack & build an everlasting connect with your customers!