ON-DEMAND Webinar

Why Watch?

Broadcast Date : October 10, 2019 | Thursday | 2 PM ET

A staggering 88% of customers demand personalization from insurance providers - states a recent study. This webinar will help you understand how insurers can boost their strategies, to meet ever-increasing customer demands by:

• Delighting the customer - an important prerequisite for customer engagement, possible only with 1:1 Personalization
• Empowering all customer-facing agents - with right resources on customer interaction, preferences, and expectations to ensure superior CX
• Transforming insurers / providers from a faceless entity to a brand capable of diving into the customer sentiments and preferences
• Ensuring a comprehensive communication strategy is in place, to enable better cross-sell and up-sell strategies
• Personalizing and customizing offerings to increase customer retention rates
  
  

Key Takeaways:

• Create a Brand Identity with 1:1 Personalization
• Empower customer experience professionals with Personalized Content
• Know how Espire and Quadient can help ace Customer Retention
• Drive Exceptional CX in Insurance to maximize business returns