Heading Live Icon Live Webinar

Acing Customer Retention and CX in Insurance, powered by Quadient

calendar Icon Thursday | October 10 | 1-1:45 PM ET

REGISTER TO WATCH THE WEBINAR

A recording will be made available to you, even if you won’t be able to attend the live webinar

Key Takeaways

  • Create a Brand Identity with 1:1 Personalization
  • Empower customer experience professionals with Personalized Content
  • Know how Espire and Quadient can help ace Customer Retention
  • Drive Exceptional CX in Insurance to maximize business returns

Why Attend ?

A staggering 88% of customers demand personalization from insurance providers - states a recent study. This webinar will help you understand how insurers can boost their strategies, to meet ever-increasing customer demands by:

  • Delighting the customer - an important prerequisite for customer engagement, possible only with 1:1 Personalization
  • Empowering all customer-facing agents - with right resources on customer interaction, preferences, and expectations to ensure superior CX
  • Transforming insurers / providers from a faceless entity to a brand capable of diving into the customer sentiments and preferences
  • Ensuring a comprehensive communication strategy is in place, to enable better cross-sell and up-sell strategies
  • Personalizing and customizing offerings to increase customer retention rates

Presenters

Scott Draeger VP, Customer Transformation
Quadient

Pravin Patel Managing Director
EMEA & North America, Espire