Cloud adoption led digital transformation is the most obvious priority for businesses to achieve faster time to market from creation to design of personalised customer communication. OpenText's new releases combine the best of cloud, agility and innovation speed

The ability of OpenText to collate data and content from any application, whether it be an ERP software or a CRM tools like Salesforce make it an invincible tool for any organization in the digital age desiring improved customer engagement and experience. With OpenText, they can keep abreast of the customers’ expectations and ensure a winning experience every time

Trends suggest that data play an increasingly crucial role in our workplace and organisations should tap into the value of data to achieve not only higher efficiency & effectiveness but also, discover newer opportunities of business growth

Our commitment to combat the pandemic with a spirit of unity and resilience has helped our customers and business fraternity with uninterrupted service delivery, without compromising on health & safety of our employees. We are proud to have delivered and helped design engaging, delightful and impressive customer experiences despite the numerous challenges, due to the global slowdown

In the race of acquiring more and more customers, most digital-first businesses underestimate the power of customer communications for retaining existing customers. A robust digital communications strategy not only ensures a seamless customer onboarding, but also improves customer experience, thereby, increasing customer retention

Businesses world over have adopted a digital-first approach, not just by deploying the state-of-the-art tools and technologies to optimize business functions but also delivering omni-channel experiences for garnering a higher customer lifetime value