COVID-19 Advisory | Note from Espire CEO | June 2021

Dear Customer,

We hope you and your family are keeping well and safe!

The second wave of the ongoing COVID-19 pandemic had hit India the hardest, disrupting work and life as we know it. Owing to the upsurge of cases in Delhi and prominent cities in India, most state governments had called for partial or weekend lockdowns to control the spread. However, as of now - things are a lot under control with decreasing daily cases and considerable recoveries. Thereby, the nation is easing lockdown measures along with ramping up vaccination for all age-groups above 18 years.

We would like to assure our customers and partners that we have left no stone unturned to provide all the possible help to our employees in these critical times. Our COVID Response Teams continue to contact employees and resolve their grievances and challenges proactively, with daily updates on medical supplies and essentials.

Moreover, we procured several Oxygen Concentrators to assist our employees and their families, should there be a need for immediate O2 supply. Therefore, to prioritize employee safety & ensure business continuity, we have decided that all our offshore employees will continue to work from home (WFH) till 30th September, 2021.

To combat the pandemic, we conducted a vaccination drive on 14th June at our office premises, with a leading hospital - for our employees and their families. We’ll plan vaccination drives in the coming weeks to administer 2nd doses of vaccines. Together with our healthcare partner, we aim to provide a safe and a hassle-free experience for vaccinations.

We are delighted to share that Espire has successfully completed the ISO surveillance audit for 2021 conducted by Intertek for ISO 9001:2015 for IQMS, ISO 20000-1:2018 for SMS, ISO 27001:2013 for ISMS, and ISO 22301:2019 for BCMS, with 100% compliance across all projects and functions. This is a testament of our commitment to provide unmatched services to all our customers. The focus is on quality and data security, as we move ahead in the next normal. Know all about our service offerings > here.

In our upcoming panel discussion series on June 15th & 29th 2021, thought leaders will share key insights on quick wins for digital investment, identifying areas for improvement and opportunities to optimize your digital workplace in 2021 & beyond! Reserve Your Spot Now > here.

We are also glad to inform that Espire has joined hands with key partner, Sitecore to host a roundtable in Melbourne, Australia - next month, on the Higher Education space. Together with Sitecore and our key customer ACU, we’ll talk about how to increase online event attendance, combat Zoom-fatigue, and convert more student enrolments in a pandemic affected digital world.

Espire Insights showcases our expertise and understanding of complex business challenges and digital trends around the world. Read thought leadership pieces from our domain experts > here.

We would like to thank our customers and partners for their endless support in these unprecedented times. Espire remains committed to deliver agile & resilient offerings and services for all your business needs and drive exceptional customer experiences.

Stay safe & stay strong!

Sincere regards,
Gagan Oberoi
CEO & MD, Espire Infolabs



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