Aspire Leaderboard recognises Espire Infolabs as a Leader in the CCM/CXM Implementation Services

Gurugram, India - 18 January, 2023 - Espire Infolabs, a global Total Experience and Digital Transformation solutions leader, today announced that it has been recognised by the Aspire Leaderboard as a Leader of CCM/CXM technology implementation services with broad experience across numerous industry platforms.

The Aspire Leaderboard is an essential self-service companion for every stage of the CCM and CXM purchasing journey, helping global brands meet their exact customer communications and experience needs. It is an interactive, digital-first comparison tool that dynamically visualises the Technology Vendor and Service Provider landscape.

Aspire Leaderboard’s assessment found Espire Infolabs unique among system integrators as it combines strong partnerships and established relationships with its own extensive range of skills across most of today’s leading CCM/CXM software platforms including OpenText, Quadient, Messagepoint, Sefas, Smart Communications, and Precisely, amongst others.

"With over 2 decades of journey, we are glad to reach a stage where Aspire Leaderboard has recognised us as a well-established global integrator of CCM/CXM technologies. It is a proud moment for all of us to be placed in a strong position to support businesses with disjointed customer experience and looking to move towards an integrated and coherent communication strategy. One of the important aspect of this assessment is that Aspire has acknowledged our innovative “Total Experience Management” (TX) framework combining different experience elements around CX, EX & BX and our strong focus on security & sustainability which helps us in positively impacting the profitability of global enterprises. :- stated Gagan Oberoi, MD & CEO, Espire Infolabs

About Espire

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions.

With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).

With over 2 decades, Espire provides digital transformation services by focusing on key areas of customer journey mapping (CJM), employee journey mapping (EJM) and business process improvement. Established on a data driven approach, we offer Digital Experience management, Customer Communication Management, Digital workplace, Enterprise software and Digital engineering solutions, Integration, Analytics, Automation, Cloud and Security services.

Our foundation is based on strong quality processes which are CMMI Level 5 appraised, ISO complied, and EcoVadis accredited amongst other certifications.

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