Watch our webinar with CXM leader - Quadient, to find the answer & see how we have partnered to speed up digital transformation based on 'InspireXpress' which combines power of AI/ML and NLP, for better returns even in crisis

Current COVID-19 challenge has fast tracked the push from Print to Digital with Providers now being forced to bring in digital solutions much faster in their roadmap. Budgets are being relooked to focus on investments in digital technologies and solutions, and reduce on operational spends, factories consolidation etc.

"Businesses that can shift technology capacity & investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now & over the long term," states Sandy Shen, Senior Director at Gartner. In this webinar learn from industry veterans how you can you adopt a quick 5-step BCP & Risk Mitigation strategy to reap business benefits, even during turbulent times like these.

In the new normal, customer journey mapping has emerged as a pre-requisite for analyzing customer expectations and delivering personalized customer experiences across all touchpoints. Cross-device and multiple-channel access of services has made mapping customer journey a tedious task for businesses

In 2018, a whopping 93% of businesses that invested in advanced personalisation strategies witnessed phenomenal revenue growth, states a recent study. In this webinar, we will help brands up their personalisation game significantly and help achieve the goal of providing experiences that reflect where a customer is in the buying journey.

Positioning and formulating a robust CCM and CXM strategy for brands in 2021 would require mapping the evolving customer behavior and requirements, customer inhibitions and spending pattern, which is constantly been reshaped by the ongoing pandemic

Imagine no more, as this can be reality now with the Microsoft Power Platform! Precisely why there has been a 300% growth in monthly active users, over the past year. In this webinar learn from experts - how can you unleash the power of the Power Platform to build business solutions 3X faster!

A traditional IT set up is not suited for digital transformation. Hence, it has become imperative for organizations looking to fast track their digital transformation journey, to adopt new technology operating models that deploy cloud & attain speed, efficiency, agility, along with robust security. Here are 7 aspects to get you started to formulate a comprehensive cloud strategy

Digital transformation has been on the rise, but it is often seen that brands tend to fail in their efforts or remain clueless on how to reap business benefits from it. Digital transformation combines a whole set of technological transformation that is triggered through disruptive tools encompassing AI, ML, Robotics, Automation, Data Analytics as well as digitization and digital content management among others

A staggering 88% of customers demand personalization from insurance providers - states a recent study. This webinar will help you understand how insurers can boost their strategies, to meet ever-increasing customer demands

CRM integration is one of the indispensable fundamental blocks that allow brands to optimise communications with more contextual content - surely a way to gain loyalty among customers & prospects, in these times!. In this webinar on Sitecore xDB + Microsoft Dynamics CRM Integration to discover how you can breathe life in your MarTech stack & build an everlasting connect with your customers!

Businesses that can shift technology capacity & investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now & over the long term," states Sandy Shen, Senior Director at Gartner. In this webinar learn from industry veterans how you can you adopt a quick 5-step BCP & Risk Mitigation strategy to reap business benefits, even during turbulent times like these.

In recent times and especially during the pandemic, the phrase ‘content is king’ has caught on like wildfire in the world of marketing but in retrospect, content without context has no value for customers. In simple words, Contextual Communications means that the right message is delivered to the right audience at the right time, using the right channel.

Gartner's top technology trends highlight the upcoming technologies that businesses must focus on for driving innovation and building future resilience. These trends are grouped into three broad categories, namely people centricity, location interdependence and resilient delivery