With the introduction of new modalities, Financial service leaders need to fast-track Digital Transformation focussing on Total Experience (TX=CX+EX+BX).
Improved EX & BX is the key to enhance customer engagements, deliver impeccable CX & MX (Multi-experience) across all touchpoints - in 2021 & beyond!
As Gartner report also states - "57% of financial services firms see technology giants or fintech startups as a major threat to the industry- for how they have digitally enabled their employees while ensuring that priorities always reflect the importance of the customer experience"
Join us in Future of Financial Services, Syndey 2021 - the most important tech-focused event on the industry's calendar, setting the digital agenda for 2022 and beyond - facilitating conversations among 1,000 industry peers on the latest insights and transformational trends in technology and innovation!
- Overcoming Hurdles in Digital Transformation: Building & Scaling Artificial Intelligence
- Digital Banking-as-a-Service - The Future of Financial Services
- How AI & Automation are transforming Customer Engagements
- Creating a Culture of Innovation to Transform CX & EX
- Panel Discussions on - Digital CX Evolution, Open Banking & The Future of Innovation