Resource Fulfillment Solution On Force.com for A Recruitment and Staffing Major

Business Requirement

The client is a part of a group that is the leading provider of Managed Services and Specialist Staffing expertise primarily in the UK, North America, Asia Pacific & mainland Europe regions.

  • No Single Source of Truth
  • High lead time to Staff
  • The candidate 'Search' feature was manual
  • Rejections of the candidate was not automated

Business Solution

  • Candidate Management
  • Jobs Management
  • Application Management
  • Application Fast Review

Business Benefits

  • Functions to Display Best Candidates for an Open Position : No time wasted for searching the internal database, also displays the distance in miles from the job location through Google APIs
  • CV Search On Various Job Boards - All from Salesforce : Increased the user efficiency since user can browse on all job boards in a single go from Salesforce rather than log into different applications
  • Auto Import of Candidates Every Hour for The Published Jobs
  • Integration with Finance System
  • Centralized Reporting

Download Case Study

RELATED CASE STUDIES

Extended Managed Support on Salesforce & Service Cloud for Efficient Incident Resolution

Required efficient support with Salesforce for optimising processes, We Enhanced Managed Support on Salesforce & Service Cloud for incident management & automated the CDTR values at the case level for effective management and minimizing business efforts along-with Designed a configurable code for enhancing functionalities in the future.

End-to-end support & management of three core business applications including CRM, Vendor Management and Payroll System for a leading UK-based recruitment organization

The customer required assistance for end-to-end management of their three core applications. Espire extended BAU support for developing enhancements and ensuring regular maintenance of their core applications including CRM, Vendor Management system and Payroll systems to enable service continuity and reducing costs by 50%. Our support and managed services improved the operational efficiency and provided platform stability with 99% uptime

Improved customer experience for the 6th largest recruitment managed service provider worldwide

The need was to develop a customer experience strategy and carry out key business processes. Espire developed and implemented a Sitecore-based comprehensive digital customer experience roadmap, with highest customization for different geographies, languages and age groups to enhance user experience. We also enabled centralized and standardized content management across the multiple sites​ and improved website availability to 99.99% per year, using Azure Cloud​​. Our tech solutions improved the speed and ease of content management and collaboration for the customer

Automated the data management and delivery capacity for a global talent acquisition and advisory firm

The customer required a strategic technology partner to streamline end-to-end business processes. Espire deployed an integrated marketplace called Nebula to automate and expand the service model and induce process optimization, diversification, and scalability. The tech solution improved stakeholder success and staff productivity

Developed a front-end application for a leading UK-based staffing solutions company

The need was to design a platform to manage key business data. Espire built a web and mobile app to streamline the timesheet process for the contractors and sync the data of the timesheet with a 3rd party recruitment software. The tech solution simplified the salary processing mechanism with no last moment bulk processing requests. With easy tracking and usability features, it improved the staff experience and reduced the dependencies on manual efforts

Espires top 10 webinars for fy20 21 a win win for us our partners and customers

With FY20-21 in hindsight, in this blog, we share a list of Espire’s top 10 webinars from the past financial year that resulted in win-win for us, our partners and our clients!

7 essential steps to achieve agile transformation for brands

The demand on business is for a transformative restructuring in the manner they function, manage and align themselves. They are turning their heads towards agile business transformation in order to better respond quickly to the growing shift in the marketplace

Top 6 trends for data ready enterprises in 2020

Brands today are leveraging modern innovative tools supported by artificial intelligence, machine learning and NLP and this demands them to build data infrastructure in a much more advanced and calibrated manner

Why salesforce einstein is the go to tool for brands

Salesforce Einstein acts as a genius and super-fast mathematician you hire for taking charge of your data and data driven insights. Einstein has been developed by Salesforce as the artificial intelligence for today's business world fully integrated with Salesforce Customer 360