Providing ERP Support to Ensure Smooth Running of Business Operations to an Engineering Conglomerate
The client is an engineering, sciences and project delivery firm, based in Australia. The client has a wide range of ERP applications which provide facilities to client's stakeholders in meeting the organization's global business needs. These applications help in improving the flow of information within the company. Since they are critical for business operations, enhancement and support for these applications was identified as a key priority.
Espire migrated applications to latest technology with user friendly interfaces.
POEM (Project of enhancement and maintenance) activities are also carried out for the client for improving the existing ERP infrastructure .
The project also included technological enhancements as the applications that were initially developed in Java 1.4 were updated to Java 1.6 and the ones that were using the technology JBoss3 were upgraded to JBoss6.
- Quick turnaround time for call resolution
- Availability of back-up resources to ensure service continuity
- Significant cost and time savings