Providing end-to-end L1 & L2 Support
About the Brand
A global supplier of integrated solutions for packaging and labels, sign and display, commercial printing and publishing industries.
Business Challenges
Managing day to day operations of all departments like sales, purchase, store, finance was time consuming
Business Needs
- Required an advanced, user friendly, auditable, reliable, secure enterprise level application that can manage operations spread across multiple countries
- Needed experts to manage the Microsoft AX application for optimizing data flow & collaboration among departments
Espire managed the Microsoft Dynamics AX2012 enterprise resource application for end-to-end operations management across the globe
Supported the following modules for fostering inter-departmental collaboration :
- Financial Management
- Trade & Logistics
- Production Management
- Project Accounting
- Service Management
- Fixed Assets
- Cash & Bank
- Collections
- Other associated modules
Integrated AX 2012 with Multiple applications like SFDC, Workday, Octopus, Sitecore etc for optimizing internal processes and allowing one click-access to organizational data
Business Benefits
- Reduced turn around time (TAT) for issue resolution
- Access to Extensive Expertise and Experienced Resources
- Improved cost efficiency
- Efficient planning, tracking and execution of business activities across functions
- Repeatable, Measurable and Verifiable Processes
Tools & Technologies
- Microsoft Dynamics AX2012 R3