Providing end-to-end L1 & L2 Support

About the Brand

A global supplier of integrated solutions for packaging and labels, sign and display, commercial printing and publishing industries.

Business Challenges

Managing day to day operations of all departments like sales, purchase, store, finance was time consuming

Business Needs

  • Required an advanced, user friendly, auditable, reliable, secure enterprise level application that can manage operations spread across multiple countries
  • Needed experts to manage the Microsoft AX application for optimizing data flow & collaboration among departments

Solutioning proposed by Espire

Espire managed the Microsoft Dynamics AX2012 enterprise resource application for end-to-end operations management across the globe

Supported the following modules for fostering inter-departmental collaboration :

  • Financial Management
  • Trade & Logistics
  • Production Management
  • Project Accounting
  • Service Management
  • Fixed Assets
  • Cash & Bank
  • Collections
  • Other associated modules

Integrated AX 2012 with Multiple applications like SFDC, Workday, Octopus, Sitecore etc for optimizing internal processes and allowing one click-access to organizational data

Business Benefits

  • Reduced turn around time (TAT) for issue resolution
  • Access to Extensive Expertise and Experienced Resources
  • Improved cost efficiency
  • Efficient planning, tracking and execution of business activities across functions
  • Repeatable, Measurable and Verifiable Processes

Tools & Technologies

  • Microsoft Dynamics AX2012 R3




Download Case Study

RELATED CASE STUDIES

Creating an automated online voting platform for seamless onboarding and improved Voter Experience

One of the major challenges faced by the customer was - conducting the cooperative elections amidst the nationwide lockdowns in the US as casting votes on a piece of paper was neither safe nor feasible. Espire built an online voting application to integrate all the three existing ways of voting in one place including: Online voting (through a website), SmartHub voting (through single sign-on), Paper ballot voting (which includes data entry and verification)

Enhanced user query resolution with Microsoft Azure-based Chatbot for a Leading Australian University

A leading Public University with campuses across Australia and Internationally.This Australian University is ranked in the top two percent of universities worldwide by the Times Higher Education World University Rankings required a strategic technology partner to develop a self-service chatbot for streamlining systems and processes for optimal utilization

Designed a scalable Analytics and BI Platform for a leading UK-based Mutual Insurance Company

The client is a leading UK-based mutual insurance company, which provides general insurance products to the members of the trade union and other not-for-profit organizations. Due to the constraints of their existing legacy architecture, they were looking a modern web-based architecture which could seamlessly integrate with multiple in-house applications being used by their different departments.

Enhanced DW Ecosystem with Cloud Migration for a leading European Insurance Company

The customer who is a leading European insurance group, that provides different insurance products to over 30 countries, required a technology partner to carry out cloud migration as majority of data intake was through delimited files coming from varied sources & DW Integration to data sources was partially automated as in majority of cases data extracts were manually placed in folders. Espire assessed the business bottlenecks and suggested a two-step phase-wise approach to ensure incremental evolution of the DW ecosystem in cloud by migrating all existing data warehouse ecosystem from SQL Server to Azure Synapse.

Developed a Tuition Reduction Benefit Form with Signature & Notification Functionalities for a Leading Australian University

The customer wanted to develop an easily accessible form online to help students leverage the Tuition Reduction Benefit (TRB) seamlessly. Espire helped the customer create a TRB form by leveraging MS Power Apps using Canvas Apps, the submitted forms will get automatically stored in SharePoint & the approval process is built using Power Automate, the approving authority will receive an instant notification to approve/reject the form

Manufacturing sector and rpa expert opinion on 3 top tips to fast track business growth

RPA is considered one of the must-have technologies of a digital experience (DX) suite, owing to its capabilities for process automation which help businesses enhance their operational efficiency and staff productivity. Brands in the manufacturing sector are increasingly leveraging RPA to streamline key business processes and increase their time to market

Microsoft graph import third party platform messages in teams

Managing multiple points of interactions across diverse messaging platforms is not only tedious but also becomes a point of confusion with potential loss of information. Taking cognizance of this, Microsoft Graph has launched APIs to programmatically import third-party platform messages into Microsoft Teams. Users can now import channel messages into a new team, specify the message sender, add timestamp and link to files

Microsoft graph top usecases for businesses to bolster productivity and growth

Microsoft Graph has emerged as a preferred choice for large enterprises for building scalable solutions across multiple platforms and APIs. With its wide access to data and insights, it allows developers to create customer-centric solutions and deliver impeccable experiences across multiple devices to millions of users

Espires top 10 webinars for fy20 21 a win win for us our partners and customers

With FY20-21 in hindsight, in this blog, we share a list of Espire’s top 10 webinars from the past financial year that resulted in win-win for us, our partners and our clients!

7 aspects of a comprehensive cloud strategy to fast track your digital transformation in 2021

A traditional IT set up is not suited for digital transformation. Hence, it has become imperative for organizations looking to fast track their digital transformation journey, to adopt new technology operating models that deploy cloud & attain speed, efficiency, agility, along with robust security. Here are 7 aspects to get you started to formulate a comprehensive cloud strategy