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We deployed multiple service improvements to align the customer's marketing campaigns with sales (leads) and convert these opportunities into business (student enrolments), Designed a customized solution for messaging using Twilio, Streamlined academic processes by leveraging MS Flow and deploying an automatic approval mechanism alongwith Successfully carried out payment gateway and banner application integrations.

Required efficient support with Salesforce for optimising processes, We Enhanced Managed Support on Salesforce & Service Cloud for incident management & automated the CDTR values at the case level for effective management and minimizing business efforts along-with Designed a configurable code for enhancing functionalities in the future.

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The client is an engineering, sciences and project delivery firm, based in Australia. The client wished for its financial reporting portal to be updated immediately. Its existing financial portal was to be enhanced and standardized so that the reporting was consistent and well linked across various regions and business units

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Data, is at the core of a modern utility enterprise, that is highly valued and carefully curated. But then often, misinterpreted, underutilised or left to sit in silos. This sector must focus on breaking down the silos by learning how to integrate their disparate data, IT systems, functional and business processes. This allows leveraging the kind of operational excellence, greater revenues, decreased capital and O&M expenditures, and better-planned safety measures, they are aiming to achieve.

RPA is considered one of the must-have technologies of a digital experience (DX) suite, owing to its capabilities for process automation which help businesses enhance their operational efficiency and staff productivity. Brands in the manufacturing sector are increasingly leveraging RPA to streamline key business processes and increase their time to market

RPA is considered one of the must-have technologies of a digital experience (DX) suite, owing to its capabilities for process automation which help businesses enhance their operational efficiency and staff productivity. Brands in the manufacturing sector are increasingly leveraging RPA to streamline key business processes and increase their time to market

Managing multiple points of interactions across diverse messaging platforms is not only tedious but also becomes a point of confusion with potential loss of information. Taking cognizance of this, Microsoft Graph has launched APIs to programmatically import third-party platform messages into Microsoft Teams. Users can now import channel messages into a new team, specify the message sender, add timestamp and link to files