Creating an automated online voting platform for seamless onboarding and improved Voter Experience

for more than 800 independent telephone companies, electric cooperatives and other public power entities in all 50 states, American Samoa, Palau & Canada regions.

Business Context & Challenges

One of the major challenges faced by the customer was - conducting the cooperative elections amidst the nationwide lockdowns in the US as casting votes on a piece of paper was neither safe nor feasible.

To overcome the challenges of traditional voting systems, the client was looking for a digital transformation to facilitate a seamless voting experience while prioritizing voter’s safety.

During project discovery and analysis stage, Espire aimed to create an engaging platform with omnichannel and highly personalized content with interesting, agile, and scalable interface.

How Did Espire Help

Due to the Covid-19 pandemic, the client wanted a responsive platform to onboard 800+ cooperatives and completely automate the online and offline voting mechanisms. Espire’s team worked through the entire project lifecycle to create a unique value proposition that helped the client switch to an electronic voting mechanism instead of casting votes through the paper ballot.

Espire built an online voting application to integrate the two existing ways of voting in one place including:

  • Online voting (through a website or single sign-on)
  • Paper ballot voting (which includes data entry and verification)

The online voting application has a contemporary, responsive design with 99.9% uptime. The application is cloud deployable and has the following unique value propositions:

Top Business Outcomes

  • Automated voting process to improve the voting experience on digital channels
  • Simplified candidate nomination process
  • Reduced cost of operations
  • Easy accessibility on any device - anytime, anywhere
  • Efficient and secure management of confidential data
  • Flexibility and transparency while choosing a candidate
  • Responsive customizable micro-site for effective election campaign management

Technology Approach

The client needed a single platform which supported their branding, autoloaded CSV file with member and nominee information and provided an excellent voter/member experience.

Espire leveraged the dot net technology framework to build the custom voting application which can be easily accessed on any device, anywhere - be it the web, mobile, desktop or IoT.

SQL Server was utilized for efficient and secure data processing, management and integration of member’s data on the voting platform.

Download Case Study


Optimized Workflows with a Dynamics-based solution for a Leading Australian University

We deployed multiple service improvements to align the customer's marketing campaigns with sales (leads) and convert these opportunities into business (student enrolments), Designed a customized solution for messaging using Twilio, Streamlined academic processes by leveraging MS Flow and deploying an automatic approval mechanism alongwith Successfully carried out payment gateway and banner application integrations.

Delivering Consistent And Compelling Customer Communication With Self Serve Communication Portal

Delivering Consistent And Compelling Customer Communication With Self Serve Communication Portal

Workflow Re-Engineering and Print Production Management Solution

The client is renowned for offering comprehensive suite of mail stream solutions ranging from creation to production and distribution. Client's existing solution provided barcoding, printing and dispatch options but the changing business requirements demanded an automated customised e-mail mechanism

Upgrading Legacy Oracle Forms & Reports Based Applications

The client is a renowned global document management company known for its diverse printing product line, multifunction systems, photo copiers, digital production printing presses and related consulting services and supplies.

Upgrade and Support of Financial Portal based on SAP Business Object Technologies for a Global Engineering Conglomerate

The client is an engineering, sciences and project delivery firm, based in Australia. The client wished for its financial reporting portal to be updated immediately. Its existing financial portal was to be enhanced and standardized so that the reporting was consistent and well linked across various regions and business units

Sitecore managed cloud drive digital experiences at scale with cloud

Businesses have started investing in digital experience platforms and technologies aggressively to drive omni-channel digital experiences throughout the customer journey. Sitecore empowers businesses to host their different DXP products on cloud, Sitecore Managed Cloud helps them streamline system integration, enhance the speed of deployments while providing improved security and data privacy.

Digital Communications and CCM Solutions 4 key initiatives to Improve Customer Experience

Digital communications help in stitching your prospect to customer journeys together by keeping them actively engaged and allowing them to re-initiate conversation from where they left off. Delivering contextual and interactive communications can help the customers take the next step and reach out to you through the channel convenient for them.

Total experience digital transformation strategy for global businesses

The Total Experience strategy has emerged as a key trend for businesses to drive better digital experiences for users, customers and employees while improving business growth

Digital experience management 5 best practices to improve customer experience on b2b websites

Customer Experience is at the heart of customer service and building long-lasting customer relationships. Customer experience will emerge as the key determinant of business success, surpassing the quality and price of products. While B2C brands have prioritized customer experience as a strategic business goal, B2B companies are yet to navigate their technology investments towards digital experience management.

Sitecore cdp optimization 5 steps for deploying customer data platform

The Customer Data Platform (CDP) has become a critical part of the modern technology stack, as a one-stop solution for data orchestration and management. Sitecore CDP comprises of all the core data management capabilities along with intelligent decisioning, predictive analytics, experimentation, and orchestration for driving positive brand experiences




Global Locations




Global Customers Served




Resources Certified on multiple leading technologies




Technology Partnerships




Years of Experience in Digital Transformation & Total Experience