Author : Marketing
Marketing
17/Nov/2020

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions. With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).


Remote Working for the Future: MS Teams with new Upcoming Features

Digital workplace is evidently the new normal and digital laggards as well as leaders have all accepted the reality as the globe witnesses the most unprecedented crisis in near times. Brand exercises and brand building always required fulfillment of expectations of customers. As the employees and customers went digital, enterprises too are now forced to go digital with some brands leading the game while others remain behind.

Digital Workplace is built upon a brand’s ecosystem where its different stakeholders interact and communicate with each other - the way business-as-usual happens

However, there was a conspicuous absence or slow adoption of modern tools - in contrast to the rate of change of technology that is accessible to customers and employees. As the world witnesses the COVID-19 pandemic, brands and customers as well as employees have all realized how painstaking it is to communicate today with the usual tools of communication that were being pursued in the pre COVID-19 era.

So, eventually enterprises and all stakeholders are now focusing all their energies in ensuring that collaboration and daily interactions does not fall prey to their own inconsistencies and incapacities.

Since the COVID-19 outbreak, most companies have put their WFH processes in place. However, the biggest challenge of working remotely stems from the lack of technology infrastructure, and lack of comfort with new ways of working. By March end 2020, 2.7 billion minutes per day were being spent on Microsoft Teams meetings globally! Surely, the COVID-19 crisis has pushed brands to a new era of 'offices at home'.

Automation now and beyond the new normal shift to intelligent automation

Role of Microsoft Teams: Catalyzing Digital Readiness

Microsoft Teams presently has seen huge jump in the number of active users. All this makes it evident that in times to come, a versatile and dynamic work stream collaboration platform like Teams will take the lead as enterprises are forced to being digital-ready and future-proof. If we are to focus on numbers, there are 200 million active users of Microsoft 365 (which includes Teams as one of the key tool)

Teams brings the best of all the worlds as it saves the most precious resources for any enterprise i.e. time and cost - for an effective ROI.


Employees can be thus allowed flexibility to have a say and are allowed to co-monitor tasks in progress, reschedule and most importantly have the feeling that they are in it together!


Plan, Schedule, Instant Message and Video Calls - All in One place

By integrating Collaboration and Communication tools together (SharePoint, Microsoft Planner, Microsoft Lists, Microsoft Forms, Chats, Calls etc.), Teams offers a unique proposition that brings the best of both worlds. A scheduler with a messenger service is a win-win situation as now employees can schedule meetings and tasks and communicate like never - saving time, clarity and peace of mind.

One Central Location For All Interactions - Effective ROI

Microsoft as it stands today is a huge ecosystem with different products catering to different needs of every enterprise in their specific digital journey. With Teams, what Microsoft has successfully been able to deliver is unification of all offerings into one tool. Simplicity amidst a complex mix of tools, platforms and vendors. As a central hub, Teams brings Microsoft 365 together for flawless work experience. Users can now have access to all Microsoft Office features within Teams itself and employ them at one place without the need to shift between programs, interfaces, screen or third-party tools.

working remotely expedite your teams

Achieve Mobility with 'Teams' Flexible and on-the-go Collaboration

Teams Mobile offers a comprehensive counterpart to its web version and can be accessible through your smartphones (app and browser). This is helping employees to continue accessing files, co-author, co-edit and share files on-the-go without the complexity of sticking to their computer screens. Teams mobile is making WFH even simpler and cuts the noise that home environment brings with it in contrast to office ecosystem- great user experience for boosted efficiency.

Approvals App : Upcoming Feature of Microsoft Teams

Approvals in Microsoft Teams lets you easily create, manage, and share approvals directly from your hub for teamwork. You can quickly start an approval flow from the same place you send a chat, in a channel conversation, or from the Approvals app itself. Just select an approval type, add details, attach files, and choose approvers. Once submitted, approvers are notified and can review and act on the requests.

You can do all types of approvals in one place which includes approvals from SharePoint, Power Automate, ServiceNow, Azure DevOps, Dynamics 365, GitHub etc. (with 350+ connectors) . You can also capture digital signature with Adobe Sign and DocuSign to get legal consent or approval on electronic documents from people inside or outside the organization and this will be coming later this year.

Teams Brings in Human Face to Workplace

Finally, Teams also offers a more transparent, stringent and human workplace and will help enterprises in their efforts to go towards all-digital workplace. Microsoft Teams makes it simple for employees to not just access meeting and tasks but also who assigned them, who can assign them and customize each checklist on-the-go. Employees can be thus allowed flexibility to have a say and can co-monitor tasks in progress, reschedule and most importantly have the feeling that they are in it together.

Are you enabled to operate your business remotely or still thinking on how to increase collaboration & productivity for workforce who are WFH? Global partnerships with over 20 leading brands such as Microsoft, Kofax, Quadient, Sitecore, Messagepoint, and others - enables Espire Infolabs to be your one-stop destination for business on the go, thereby redefining customer experience with quick business gains.

Stay tuned for more updates and do remember to subscribe to our blogs for latest in technology!


MORE FROM OUR BLOGS

Optimized Workflows with a Dynamics-based solution for a Leading Australian University

We deployed multiple service improvements to align the customer's marketing campaigns with sales (leads) and convert these opportunities into business (student enrolments), Designed a customized solution for messaging using Twilio, Streamlined academic processes by leveraging MS Flow and deploying an automatic approval mechanism alongwith Successfully carried out payment gateway and banner application integrations.

Workflow Re-Engineering and Print Production Management Solution

The client is renowned for offering comprehensive suite of mail stream solutions ranging from creation to production and distribution. Client's existing solution provided barcoding, printing and dispatch options but the changing business requirements demanded an automated customised e-mail mechanism

Upgrading Legacy Oracle Forms & Reports Based Applications

The client is a renowned global document management company known for its diverse printing product line, multifunction systems, photo copiers, digital production printing presses and related consulting services and supplies.

Upgrade and Support of Financial Portal based on SAP Business Object Technologies for a Global Engineering Conglomerate

The client is an engineering, sciences and project delivery firm, based in Australia. The client wished for its financial reporting portal to be updated immediately. Its existing financial portal was to be enhanced and standardized so that the reporting was consistent and well linked across various regions and business units

Transformation of Mailstream System of a UK Based Organization using the EMTEX VIP/VDE Technology

The client is renowned for offering comprehensive suite of mail stream solutions ranging from creation to production and distribution thus helping their customers to smoothly manage their flow of mail, documents and packages

Digital workplace solutions for the healthcare sector

Digital workplace solutions can help healthcare workers share critical patient data with utmost confidentiality, while effectively collaborating within different departments of the hospital to share knowledge, discuss treatment regime and save lives

Top 5 ways how digital transformation is empowering change in higher education

Digital transformation has helped higher education institutions optimize key business operations, while making education accessible to all the global citizens. Digital Education has been a key enabler for higher education institutes for driving greater enrolments as well as enriching student experience and engagements

Building next gen universities with digital workplace solutions for achieving total experience goals

Higher Education Universities must focus on digitally transforming their existing learning models while simplifying their operations by employing futuristic technologies to deliver unified experiences to the staff and students. With online, seamless, integrated, and intuitive collaboration tools, Digital Workplace solutions can help solve business problems and enable universities to operate productively.

Microsoft graph import third party platform messages in teams

Managing multiple points of interactions across diverse messaging platforms is not only tedious but also becomes a point of confusion with potential loss of information. Taking cognizance of this, Microsoft Graph has launched APIs to programmatically import third-party platform messages into Microsoft Teams. Users can now import channel messages into a new team, specify the message sender, add timestamp and link to files

Subscribe To Our Blog

By clicking on "SUBSCRIBE NOW" you acknowledge having read our Privacy Notice.

global-locations

12

+

Global Locations

global-services

100

+

Global Customers Served

resources-certified

1200

+

Resources

technology-partnerships

30

+

Technology Partnerships

years-of-experience

20

+

Years of Experience in Digital Transformation & Total Experience