Author : Marketing

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions. With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).

COVID-19: Why Cloud Adoption can save the day for businesses

The complexity of operating on-premise model, legacy hardware and servers had become unsustainable in a rapid changing market - with stiff competition and reduced margins.

The need to deliver fast requires businesses not to just boost productivity, but also ensure faster movement of data across the enterprise and with the stakeholders, especially in the times we live in. Businesses of all nature requires a mobile solution in the era of remote working.

Cloud has emerged as a solution that fits the bill, amidst the COVID-19 outbreak!

By 2022, public cloud services will be essential for 90% of business innovation - states Gartner.

The need of the hour across teams is to collaborate and deliver projects - not just in time, but also with optimum end target achievements. The world now is witnessing the inevitable rise of cloud, as a majority of workforce is required to work remotely.

COVID-19 has reaffirmed the belief that cloud adoption & optimisation is not just about achieving optimum business functionality but also about ensuring the survival and sustainability of modern enterprises.

"As businesses shutter their brick and mortar operations and, where they can, transition to a remote workforce, it is clear how important the cloud is for continuity of operations," GlobalData.

It is worth noting how the leaders in cloud space have performed during the outbreak. Forrester in its recent report mentioned talked about three global cloud leaders including Microsoft Azure, Amazon Web Services and Google Cloud.

1. Microsoft Azure

Forrester notes that there has been a 500 percent increase in engagements through Microsoft Azure's Teams remote collaboration platform since 31st January, with an increasing number of conferences, meetings and calls that continue to uptrend. There has also been a 200 percent increase in Teams usage on mobile devices. The important mention for Microsoft was about its availability across geographically dispersed locations.

2. Amazon Web Services

Amazon Web Services is applauded for its resilient services through its pandemic response by strategic planning and continuous scaling to meet the spike in demands. Amazon Web Services has incorporated Pandemic response policies and procedures as part of its disaster recovery planning. Amazon's services have been noteworthy as they continue to scale their capacity and ensure service continuity.

3. Google Cloud

Google Cloud continues to deliver with its service availability and support to customers round the clock. Google's internal working group is ensuring business continuity by planning and mitigating adverse business impacts to companies during the COVID-19 phase. Google's support has been handy not just for businesses but also the end customers and governments during today's crisis.

As remote working and collaboration intensifies, COVID-19 will only become a catalyst for global cloud adoption, across industries. The unexplored potential of cloud is sure to be unearthed in these times, as business demand for cloud platforms spike up & new researches and innovations around cloud unfold.

At the same time - a flexible, time & cost saving solution that can be implemented in no time and which expands the limitations and capacity of modern businesses will see an inevitable rise!

Microsoft said that it has seen a 775% increase in the use of its cloud services in areas operating under enforced social distancing or shelter-in-place orders. A lot of these are in big cities that host larger business centers.

All said, employing the right technology partner who will securely provision your cloud transition, is a crucial step before embarking on your digital transformation journey. At Espire, we understand these priorities and are enabling organizations to realize business returns from their cloud investments.


Successfully Carried out Cloud Migration for a Leading US-based Healthcare Organization

The customer specializes in creating and delivering patient obligation communications for healthcare revenue cycle management they were managing critical business data on-premises, which increased their capital and operating expenditure on physical infrastructure, that needed a technology solution to support application scalability and disaster recovery also required a strategic technology partner to carry out dataset movement from on-premises to AWS

Enhanced DW Ecosystem with Cloud Migration for a leading European Insurance Company

The customer who is a leading European insurance group, that provides different insurance products to over 30 countries, required a technology partner to carry out cloud migration as majority of data intake was through delimited files coming from varied sources & DW Integration to data sources was partially automated as in majority of cases data extracts were manually placed in folders. Espire assessed the business bottlenecks and suggested a two-step phase-wise approach to ensure incremental evolution of the DW ecosystem in cloud by migrating all existing data warehouse ecosystem from SQL Server to Azure Synapse.

Delivering total experience in the insurance sector with scalable legacy transformation

Overhauling the legacy core IT infrastructure and adopting cloud-based solutions has become a must for insurance companies to reap the benefits of true digital transformation. Businesses in the insurance sector should adopt Total Experience solutions to craft impeccable customer experience, business experience and employee experience to bolster growth in the new normal.

7 strategic technology trends for business to unlock growth in 2022

Gartner's Strategic Technology Trends for 2022 provide businesses a deep insight and understanding of futuristic technologies that are necessary for building resiliency and achieving sustainable business growth. Espire is helping businesses across industries achieve total experience at scale and attain true digital transformation to bolster business growth.

Fast track your cx transformation with cloud migration

To accelerate CX transformation, businesses need to eradicate disparate legacy systems and deploy agile cloud or hybrid cloud solutions. Cloud migration can help brands accelerate their Customer Experience transformation and deliver Total Experience solutions at scale.

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Leading customer communication service providers are leveraging agile CCM solutions hosted on cloud to drive contextual communications at the right time and through the preferred customer touchpoint. Cloud native CCM solutions are secure and a scalable way of future-proofing your business to achieve greater outcomes in record time

Espires top 10 webinars for fy20 21 a win win for us our partners and customers

With FY20-21 in hindsight, in this blog, we share a list of Espire’s top 10 webinars from the past financial year that resulted in win-win for us, our partners and our clients!

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