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  • ON-DEMAND Webinar

    Uplift Customer Engagement with Top Personalized Retention Strategies from Pitney Bowes

    Rethink & re-engineer how you do business - from a customer perspective and meet them at their moments of need!

    Watch the Recorded Webinar

    Watch the Recorded Webinar

    Why Watch?

    Broadcast Date : September 26, 2019 | Thursday | 2 PM ET

    A Deloitte study states that 36% of customers are interested in buying personalized offerings, and another 48% are willing to wait longer to receive it. With customer retention emerging as a key challenge for insurers today, the need for personalized retention strategies is on an ever-increasing spree.

    In this webinar with Pitney Bowes, we will learn:

    • Why Personalization is the key driver for increased customer retention
    • How to add Interactive Personalized videos for greater customer engagement
    • To Enliven Email Communications and breathe life into your marketing campaigns
    • Utilize chatbots as an integrated part of your communication strategy to maximize retention

    Key Takeaways:

    • Maximize ROI with effective onboarding strategies for customers
    • Reduce Early Policy Cancellation & Achieve Higher Customer Retention with interactive personalized videos as an integrated part of your onboarding journey
    • Amplify Customer Satisfaction by simplifying onboarding, renewal & claims processing
    • Create Positive CX at every stage of the customer journey by exceeding expectations
    • Boost Business Efficiency and Save Cost with frictionless self-service features

    View the recording


    Lisa Sutrick

    Lisa Sutrick

    Global Managing Director,
    Customer Engagement Solutions,
    Pitney Bowes
    Read More
    Nagesh Goyal

    Nagesh Goyal

    Global Delivery Head,
    Customer Communications Management
    Read More