Power Digital Readiness & CX to Reshape Engagement Dynamics in New Normal
Broadcast Date : Wednesday | January 27 |1 PM ET
A recent Mckinsey report states that "Digital transformation and a focus on CCM & CX can generate a 20-30% increase in customer satisfaction and economic gains of 20-50%"
Cloud adoption led digital transformation is the most obvious priority for businesses to achieve faster time to market from creation to design of personalised customer communication.
OpenText's new releases combine the best of cloud, agility and innovation speed.
Watch the webinar with CCM & CX transformation leader OpenText, find out from industry experts - how to power digital readiness & reshape engagement dynamics, for better returns in the new normal.
- New Normal & Beyond : Markets, customer expectations & challenges
- Digital-first & Digital readiness: Achieve most out of your OpenText CCM platform
- Leverage Cloud adoption for a scalable and optimised platform
- Espire + OpenText Exstream Success Stories for brands to maximise ROI