Maximise Customer Retention with Omnichannel communications, 1-1 Personalisation & Agility
Wednesday | October 9 |
11 AM BST
According to Gartner, 89% of companies are expected to compete on customer experience. Highly effective customer experience hinges on personalised communications, and Omnichannel support (anytime, anywhere).
Moreover, in a recent survey by the CMO Council and Pitney Bowes, 87% of customers said it is crucial for a brand to deliver an omnichannel customer experience.
The call for brands is simple – personalised communications with relevant & contextual offerings is the way forward for brands to keep customers happy and gain loyalty!
In our upcoming webinar with Pitney Bowes, you will learn how to :
- Power Customer Retention with targeted 1:1 Communications
- Address customers at their moment of need with Advanced Personalisation
- Engage with customers - where they want, when they want!
- Get real-time customer insights from a Single View of Customer
- Use the Cloud Advantage for rapid set-up and scale-up