Live Panel Discussion
Espire + Quadient : Powering your ambitious CX goals with seamless customer communications
Date: 25 October 2023 | Wednesday | 11 AM BST
According to Forrester, 88% of firms are dissatisfied with the way they handle customer-facing interactions across the customer journey.
At the heart of sustainable growth in today’s continuously evolving business landscape is the ability of organisations to deliver personalised and seamless customer communications that are effective and meaningful.
Customer Communication Management (CCM) has emerged as a critical focal point for organizations seeking to streamline solutions, close communication gaps and enhance overall customer experiences. Yet, many organisations are held back in their ambitions by the perceived complexity, lengthy deployment and return on investment involved.
- Are you keen to understand what impact a modern CCM solution can have on your business growth ambitions?
- Are your customers increasingly interacting with you across multiple channels to meet their needs?
- Are rapid ROI, compliance and implementation speed critical to your solution decision making process?
- Gain a deep understanding of the transformational capabilities of modern, flexible CCM
- Discover strategies to optimize customer journeys and increase engagement
- Get real world examples of how rapid, yet cost effective CCM implementation is achieved
- Learn how to bridge the gap between IT capabilities and business demands
- Uncover how compliance and security can be achieved alongside agility and flexibility
Our experts from Espire + Quadient have deep experience helping leading global brands to transform their Customer Communications for greater growth.