Espire Infolabs Successfully Appraised at CMMI Services V2.0 ML5

Gurugram, India - 9 March 2022 - As a leading global IT services company, Espire Infolabs has been successfully appraised at the CMMI Services V2.0 ML5, the highest maturity level of the CMMI Institute’s Capability Maturity Model Integration (CMMI). This appraisal is a testament to our strong process foundation across organization with the use of quantitative performance management and focus on capabilities & innovation , as we deliver impeccable Total Experience solutions to all our customers globally.

The benchmark appraisal at Espire Infolabs was conducted by QAI India (Elite Partner of the CMMI Institute) for the Services managed from its Development Center.

A CMMI Services Maturity Level 5 indicates an organization's performance is at an 'optimizing level' with continuous process and technological developments to drive superior business performance.

"This appraisal to CMMI Services Maturity Level 5 V2.0 will certainly enable us to deliver strong business value to our customers, while building robust capabilities for our employees across different functions. As a trusted technology partner, Espire will continue to empower customers and patrons in achieving true digital transformation with our holistic Total Experience solutions. This appraisal reinforces our belief in continuously innovating our processes and methodologies to help our customers fast-track their growth trajectory with our agile technology solutions," said Gagan Oberoi, CEO, Espire Infolabs.

"With the CMMI Services Maturity Level 5 V2.0 appraisal, we believe that Espire Infolabs will continue to enhance its processes with technological improvements to deliver superior business performance", noted, QAI India

The CMMI benchmark has strengthened Espire's goal of expanding its global presence as a technology leader while deploying the highest levels of process maturity and meeting global quality standards of delivery for driving impeccable digital experiences at scale.

Headquartered in India, Espire has a global footprint with offices in 11 countries with major locations as US, UK, Australia & Singapore. We provide a wide range of IT services spread across multiple domains and verticals with core competency in following service lines: Digital Engineering, Digital Experience Platform (DXP), Customer Communication Management (CCM), Digital Workplace (DWP), ES (Enterprise Solutions), BI/ Analytics, Integration, Cloud (Infra & Apps/ DevOps), Automation and Security.

Our solutions are based on the belief that Digital Transformation is achieved with Total Experience (TX). TX is sum of Customer Experience (CX), Employee Experience (EX) and Business Experience (BX) using Multi-Experience (MX) & User Experience (UX). Our teams adopt a cross-enterprise approach, backed by robust operations & systems. We aim to become a Total Experience Leader across industries, including Print/Customer Communication Service Providers, Higher Education, Manufacturing, Logistics, Healthcare, Insurance, Banking & Financial Services and Utilities.

About CMMI Institute

CMMI Institute is the global leader in the advancement of best practices in people, process, and technology. The Institute provides the tools and support for organizations to benchmark their capabilities and build maturity by comparing their operations to best practices and identifying performance gaps. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, health services, software, defense, transportation, and telecommunications, have earned a CMMI maturity level rating and proved they are capable business partners and suppliers.

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