Author : Marketing
Marketing
05/May/2019

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions. With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).


Why do you need a Digital Workplace | Collaborating from anywhere, anytime and any device

Businesses mostly comprise several functions and even today many departments work in silos. This creates a big gap in the connectivity between departments and such projects which require inter-functional co-ordination gets affected. With the evolution of digital technology modern businesses with various departments cannot afford to work in silos. With multiple channels of communication, it creates friction between inter department communication. Here comes the concept of digitally connected workplace for cross functional integration and collaboration.

The concept of a Digital Workplace rose from the belief of putting employees first - to enhance their productivity and efficiency of the business process. The notion of a digital workplace has become a reality with the advancement of technology and further developments continue to have an effect as the workplace evolves. A digital workplace creates an environment that coordinates people, process and technology more closely than ever before.

"The digital workplace is a business strategy that enables new and more effective ways of working, improves employee engagement and agility, and exploits consumer-oriented styles and technologies." - Gartner

The Need to Deploy a Digital Workplace - By Deloitte

It helps in attracting talent as 64% of employees would opt for lower paying jobs if they could work away from the office.

It enhances employee productivity as organizations with strong online social networks are 7% more productive than others.

It leads to employee satisfaction as organizations that installed social media tools internally found that there was 20% increase in employee satisfaction.

Positive returns from a digital workplace

It creates an environment which harnesses digital intelligence to improve experiences of employees allowing different working styles to thrive. It enables the flexibility of mobility and keeps information, people and organization secure. It offers smoother engagement with customers as employees become more responsive to their needs. A digital workplace helps employees transforms products by improving design, shortening product cycles and faster time to market.

It creates higher employee skill and satisfaction with reduced downtime, lower maintenance cost and better equipment longevity. With higher employee engagement workforce is likely to be enthusiastic contributors and take discretionary initiatives leading to effective business performance. It creates consumer - like computing experience and offer employee autonomy enabling effective teams and seamless collective creation.

Cross department functionality

A Digital Workplace is basically a digital work environment where employees find information and can share their knowledge quickly and acquire help and assistance from colleague across departments. It thus leads to better employee involvement and satisfaction by making information available to right people at the right time. Integration of data from cross platform promotes cross-location collaboration along with making information readily available.

Employee engagement and collaboration

Digital workplace offers employees tools to help them communicate, collaborate and connect with each other. It leads to better risk mitigation, regulatory compliance and enhanced business value. A digital workplace leads to a larger employee engagement as employees collaborate, exchange and share knowledge.

A digital workplace can change how employees work and influence the business. It leads to employee productivity by ensuring that employees can work from anywhere at any time. This helps you and your team to solve issues quickly and respond more effectively to your clients. It creates a collaborative culture as employees find a platform to pose queries and raise challenges they face, to be answered by peers who they’ve never known or spoken before. It offers flexibility to employees to work in a style that suits both in terms of location and time of the day.

It creates a collaborative culture as employees find a platform to pose queries and raise challenges they face, to be answered by peers who they’ve never known or spoken before.

Creation of central work platform

The goal of every digital workplace is to act as central information system and work platform. To reach this, it is necessary to integrate data from a variety of implemented software systems. It creates a structure that accelerates work as many tasks can be accomplished directly from employee dashboards. It means that unnecessary paper work can be done away with, as approvals and reservations can be booked with few mouse clicks. With Digital Workplace, processes can be handled in a standardized manner across the entire company.

Sharing and collaborating are the new success factors as finding answers together is better than struggling alone. Building a modern digital workplace with global scale, agility and reliability to enable working from anywhere, anytime and any device is a competitive advantage for modern day enterprises. But are organizational silos, operational inefficiencies, high cost, and information governance challenges hampering your overall collaboration strategy? Espire Infolabs, has been working with various organizations across several domains building collaborative digital workplaces to empower businesses to run efficiently. We map user journeys to drive improved employee engagement, seamless operations and revenue growth for global businesses

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