Delivering Personalised Customer Experience with Doxee Platform for Leading Italian Telecom Company
The client is a leading telecommunications company providing multiple services (voice and internet) over xDSL and fibre channel connections, and mobile communications through the MVNO service.
Espire capabilities allowed the client to address all critical issues listed and deployed the Doxee Enterprise Communication platform for all customer communication needs. This included consumer and business bills, dunning letters and supply chain.
Espire also managed the delivery chain through several channels: mail, email and web publishing.