Our Credentials & Achievements

We are a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions.
With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).
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  • With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns

  • We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX)

  • To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

  • Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal

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  • With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns

  • We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX)

  • To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

  • Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal

Our Quadient Offerings

Quadient Inspire Designer & Content Manager | A centralised platform to drive customer communications

Espire helps brands drive excellent CX by leveraging Quadient’s Inspire Designer and Inspire Content Manager to efficiently manage all customer communications through a central platform

Map, automate and deliver personalized customer experiences

Espire assists businesses by deploying Quadient’s solutions to effectively map and analyse customer behaviour in real-time and create personalized experiences

Advisory, Consulting & Implementation Services 

Espire provides advisory and consulting services to help businesses mitigate business bottlenecks, create new organizational strategies, while developing resilience for business scalability

Migration & Upgrade Services

Espire’s team of experts provide complete assistance during software migrations, upgrades, and maintenance to facilitate seamless operations and uninterrupted service

Quadient Inspire Designer & Content Manager | A centralised platform to drive customer communications

Espire helps brands drive excellent CX by leveraging Quadient’s Inspire Designer and Inspire Content Manager to efficiently manage all customer communications through a central platform

Map, automate and deliver personalized customer experiences

Espire assists businesses by deploying Quadient’s solutions to effectively map and analyse customer behaviour in real-time and create personalized experiences

Advisory, Consulting & Implementation Services 

Espire provides advisory and consulting services to help businesses mitigate business bottlenecks, create new organizational strategies, while developing resilience for business scalability

Migration & Upgrade Services

Espire’s team of experts provide complete assistance during software migrations, upgrades, and maintenance to facilitate seamless operations and uninterrupted service

Success Stories

Streamlined print management & workflows to improve digital customer communications management for a leading postal services brand

Espire studied the customer's key business bottlenecks and deployed scalable Quadient-based solutions to fast-track business outcomes, Leveraged Inspire Designer to develop one-single platform for the CCM application & Replaced different composition tools with Inspire Designer and successfully carried out multiple migrations, which included Doc1 Series 4 and 5 applications, FormScape, Solimar applications to Quadient Inspire

Rapid Migration of Legacy Templates for largest bank in SEA to achieve faster business outcomes

The client is Singapore-headquartered leading multinational banking & financial services company. It is the largest bank in South East Asia, by assets. The client was leveraging legacy templates for communications & outreach activities and needed a transformation to match market demands, across key countries - Singapore, Hong Kong, Taiwan, and India

Optimising Business Operations & Scalability for a leading European Insurance Holding Company

A leading insurance company in Europe with a strong presence in Belgium, Germany, Switzerland and other countries. The company focuses on Customer experience & driving personalized communication to optimize internal processes and stay ahead of the market challenges.

Boosting Customer Retention with Personalised Communications across Devices & Channels

One of the top life insurance companies in Singapore, operating for over 85 years. It provides financial solutions to customers through a multi-channel distribution network.

Delivering Personalised Customer Communications to drive Greater Business Outcomes

Major US holding company providing insurance, investments and many other services to 27 million customers – including policy services in 52 states, with different regulatory policies.

Bringing Business Agility in Digital Migration for a leading CCM Provider

Espire implemented a customer communication management solution for a leading document outsourcing services provider (UK), the primary need for the business was for a comprehensive new CCM package

Espire Insights

Speak to Our Digital Transformation Specialists

Let's get you started on the digital-first & transformation journey. Reserve your free consultation or a demo today!