Our Credentials & Achievements

We are a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions.
With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).
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  • With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns

  • We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX)

  • To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

  • Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal

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  • With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns

  • We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX)

  • To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, UX, CX and EX

  • Our focus is to bring a positive impact to brand’s profitability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal

Our Opentext Offerings

Leverage data & content to build resilient business solutions

Espire assists businesses in deploying OpenText’s suite of services including content cloud, experience cloud, business network cloud and security cloud to develop customized business solutions

Deliver Personalized Omnichannel Experiences at Scale

Espire helps businesses leverage OpenText solutions to design, personalize and deliver customer experiences across all customer touchpoints for improving customer engagements and retention

Improve Customer Experience with Contextual Communications

Espire helps businesses implement an effective CMS platform for content planning, production and distribution across multiple customer channels

Advisory, Consulting & Implementation Services  

Espire provides advisory and consulting services to help businesses mitigate the most critical business bottlenecks, create new organizational models and strategies, while developing resilience for business scalability

Migration & Upgrade Services

Espire’s team of experts provide complete assistance during software migrations, upgrades, and maintenance to facilitate seamless operations and uninterrupted service

Integration & Testing Services

Our certified professionals provide system integration and testing services to avert any security threats and ensure the systems are up-to-date

Leverage data & content to build resilient business solutions

Espire assists businesses in deploying OpenText’s suite of services including content cloud, experience cloud, business network cloud and security cloud to develop customized business solutions

Deliver Personalized Omnichannel Experiences at Scale

Espire helps businesses leverage OpenText solutions to design, personalize and deliver customer experiences across all customer touchpoints for improving customer engagements and retention

Improve Customer Experience with Contextual Communications

Espire helps businesses implement an effective CMS platform for content planning, production and distribution across multiple customer channels

Advisory, Consulting & Implementation Services  

Espire provides advisory and consulting services to help businesses mitigate the most critical business bottlenecks, create new organizational models and strategies, while developing resilience for business scalability

Migration & Upgrade Services

Espire’s team of experts provide complete assistance during software migrations, upgrades, and maintenance to facilitate seamless operations and uninterrupted service

Integration & Testing Services

Our certified professionals provide system integration and testing services to avert any security threats and ensure the systems are up-to-date

Success Stories

Enabling Seamless Cross-Channel Customer Experience for a Global Telecom Service Provider

The brand was using Pitney Bowes Legacy CCM suite for generating utility bills for >100, 000 customers, segregated in 9 bill cycles. Changing business requirements demanded an automated bill generation mechanism, existing application unable to manage communications for a large customer database, leading to reduced data credibility, 'miss-outs' and communication delays

Optimized data and content management with Azure-based solutions for a leading Singapore-headquartered transshipment hub

The customer's existing website was deployed on-premises and leveraged a WCM platform, Joomla. They required a strategic technology partner to carry out Azure migration and eliminate on-premise hosting environment. They also needed managed support services for monitoring website up-time and efficient incident management.

Developed Automation Testing Framework for Sitecore Application to Improve Operational Efficiency

Espire created automated scripts for their daily regression suite for improving operational efficiency & Successfully integrated the automation testing framework with the Sitecore application for easily identifying the CX problems faced by the customers

Streamlined print management & workflows to improve digital customer communications management for a leading postal services brand

Espire studied the customer's key business bottlenecks and deployed scalable Quadient-based solutions to fast-track business outcomes, Leveraged Inspire Designer to develop one-single platform for the CCM application & Replaced different composition tools with Inspire Designer and successfully carried out multiple migrations, which included Doc1 Series 4 and 5 applications, FormScape, Solimar applications to Quadient Inspire

Designed a DXP Platform to Enhance CX for a UK-based Integrated Marketing & Communications Company

A leading UK-based integrated marketing & communications company which assists businesses in brand deployment, digital transformation, marketing communications and driving customer experience across all digital channels, One of the primary challenge sighted by the client was an absence of an Intranet Portal, which would act as a scalable DXP solution to onboard as many clients as needed

Providing end-to-end L1 & L2 Support

Required an advanced, user friendly, auditable, reliable, secure enterprise level application that can manage operations spread across multiple countries & Needed experts to manage the Microsoft AX application for optimizing data flow & collaboration among departments

Espire Insights

Speak to Our Digital Transformation Specialists

Let's get you started on the digital-first & transformation journey. Reserve your free consultation or a demo today!