Overview

With digital workplaces becoming more of a norm than an exception, Espire helps organizations find means for sharing content in the most effective manner possible. Our content service solutions ensure that employees, partners and teams are better able to drive business outcomes, gain business insights, ensure operational efficiency while maintaining ROI.

Content management has become passé, and the days of a centralized repository are long over (Gartner), however at Espire the focus is not so much on dismantling existing legacy systems, but to usher a new way to access content anytime and anywhere - intelligently.

"Content services is a set of services and microservices, embodied either as an integrated product suite or as separate applications that share common APIs and repositories, to exploit diverse content types and to serve multiple constituencies and numerous use cases across an organization." - Gartner

Offerings

  • Digital Experience Platform : We transform your digital presence with our expertise and partnership with DXM leaders in the domain
  • Customer Communication Management : Your customers will find your services efficient and seamless as we deliver truly exemplary CX
  • Content Collaboration : Collaborating content was never so easy as with Espire your content on cloud or on servers are in safe and expert hands

Tools and Technologies

  • Enterprise file synchronization and sharing (EFSS)
  • Content federation and migration services (or Extract, Transform and Load (ETL)) short)
  • Capture, classification, workflow and document management

Benefits

  • Digital experience management : 33% of consumers who ended their relationship with a company last year did so because the experience wasn't personalized enough. *Accenture
  • Customer communication management : One of the hottest trends of 2019, the communication management market is anticipated to rise at a steady 12.3% CAGR between 2018 and 2026
  • Content Collaboration Platforms : A 20-30% increase in productivity is provided by online collaboration tools and digital workplaces. (McKinsey) 33% of Millennials prefer to work in companies with collaborative workspaces

Why content services

  • Increased compliance and risk management an overarching need of our times
  • Greater content collaboration - anywhere and anytime
  • Cost efficiency amplified and productivity ensured with cloud
  • Repository neutral, which translates into ease with which users can procure content
  • Shift from on-premise, unwieldy legacy to flexible and adaptive platform enabling connectedness
  • Ability to be integrated into core business systems