RELATED CASE STUDIES

Developed Automation Testing Framework for Sitecore Application to Improve Operational Efficiency

Espire created automated scripts for their daily regression suite for improving operational efficiency & Successfully integrated the automation testing framework with the Sitecore application for easily identifying the CX problems faced by the customers

Providing end-to-end L1 & L2 Support

Required an advanced, user friendly, auditable, reliable, secure enterprise level application that can manage operations spread across multiple countries & Needed experts to manage the Microsoft AX application for optimizing data flow & collaboration among departments

Extended Managed Support on Salesforce & Service Cloud for Efficient Incident Resolution

Required efficient support with Salesforce for optimising processes, We Enhanced Managed Support on Salesforce & Service Cloud for incident management & automated the CDTR values at the case level for effective management and minimizing business efforts along-with Designed a configurable code for enhancing functionalities in the future.

Optimized data storage & accessibility with API-based integration for effective data management

Espire designed and implemented a solution architecture to build microservices based on API-led Integration layer for data flow among existing systems, the microservices-based architecture on the Mulesoft Integration Platform provided easy accessibility & reusability of data

Designed Dot Net & MSMQ Interfaces for Effective Integration between Applications

Espire provided a thorough analysis & debug report describing the underlying problems leading to the integration failures of the existing implemented interfaces & built new .NET CORE and MSMQ interfaces and refactored existing codes

Manufacturing sector and rpa expert opinion on 3 top tips to fast track business growth

RPA is considered one of the must-have technologies of a digital experience (DX) suite, owing to its capabilities for process automation which help businesses enhance their operational efficiency and staff productivity. Brands in the manufacturing sector are increasingly leveraging RPA to streamline key business processes and increase their time to market