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About Author

Nagesh

Nagesh Goyal

Global Delivery Head - CCM Solutions

Nagesh heads the global delivery organization for Customer Communications Management (CCM) Services at Espire. He is responsible for managing successful deliveries to all global customers for Multi-Channel CCM Services. He oversees programs and initiatives for the smooth functioning of Espire’s CCM Offshore Development Centers, ensuring clients receive high standards in customer experience, and ROI.

Author's Post

5th

Aug 2019

The top 6 reasons for opting Managed Services

Posted by Nagesh Goyal| Customer Communication Management

AMS is growing rapidly as its market is expected to reach $87.6 Bn by 2025. Companies leveraging an AMS provider can focus on innovations as IT teams can be engaged into productive tasks leading to growth of business

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9th

May 2019

Deliver seamless communication for exceptional customer experience with quadient

Posted by Nagesh Goyal| Customer Communication Management

Companies need to deliver delightful experiences to customers with relevant, meaningful and personalized omni-channel communications in order to gain the competitive advantage and build customer loyalty.

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