Managed Support

We have a comprehensive suite of managed services which guarantee optimization of your IT Infrastructure costs, improve management of risks and adherence to compliance requirements. We manage your IT environment through our innovative SLA based global delivery models, standard processes and adoption of best practices and ITIL frameworks, ensuring L1, L2 & L3 support levels 24x7x365.

Our Services

  • Managed End-User Services - optimize end user experience and create flexible, responsive user-centric environment
  • IT Infrastructure Security Management - comprises Firewall Management, Vulnerability Assessment, Risk Assessment, Network Security Architect Assessment, Network Auditing and Compliance
  • Network Management - encompasses all activities, Routing and Switching Support, Load Balancing, Performance Management, WAN Optimization, Authentication, Authorization, Accounting Services and High Availability
  • Data Centre Management - identify and resolve technical issues and maintain a secure data centre