Salesforce

Salesforce.com is one of the most dynamic and powerful CRM platform tools that efficiently integrates and automates your business processes. Its real-time approach has transformed the way companies communicate with their customers.

Espire's Salesforce.com core offering provides end-to-end solutions that help enterprises align their business processes and IT strategies effectively. Our approach to Salesforce.com is to build & integrate robust and cost effective solutions.

Espire's Salesforce Services

  • SFDC Health Check - Thorough analysis of current SFDC implementation and prioritizing the critical areas with detailed action plan
  • Strategic Consulting - Provide agile business and technology consulting services that re-orient business processes to drive customer engagement and optimize your business efficiency
  • Data Integration - Integrate data to other applications/third party APIs to provide 360-degree view of your customers and achieve tangible business results
  • Data Migration - Safely and quickly migrate data from legacy systems to new systems
  • Customization and Development - Develop targeted solutions that fit into your business model
  • Testing - Testing services for agile and traditional software projects
  • Managed Services - Provide post implementation managed services such as maintenance, trainings and support to maintain Salesforce implementations

Espire’s expertise on the Salesforce product stack

  • The Sales Cloud - for sales force automation and contact management
  • The Service Cloud - for customer service and managed services
  • Chatter - internal social network for instant collaboration
  • The Force.com Platform - for custom application development
  • The AppExchange - for enterprise cloud computing applications

Our proven implementation approach includes

CRM SalesForce

Key Benefits

  • Seamless Integration - integrates smoothly with the existing system ensuring seamless coordination and automatic synchronization of data
  • Easy to Use - ready to use with extremely intuitive, simple user interface
  • Track Marketing Campaigns - monitor causes of won/lost leads and competitors trends to tweak marketing campaigns
  • Customizable Forecasting - monitor marketing campaigns and customize forecasting based upon the measures that make sense for your business
  • Reports and Analytics - fetch real time insights and prepare reports based on the drawn analytics
  • Mobile Applications - to ensure customer information is available on mobile phones enabling anytime, anywhere access

Espire's SFDC CoE Value Proposition

We deliver the solutions that meet your rising expectations and drive profitable growth across your organization.

  • Best practices in implementation, customization, developing workflows and custom apps for SFDC
  • Well established methodologies to integrate Salesforce with other apps
  • Expertise in VisualForce Framework for UI customization
  • Espire has its proprietary Trigger Framework for SFDC
  • Dedicated Center of Excellence which has Salesforce certified & experienced consultants
  • Quality adherence & knowledge center for continuous improvement