These days, customer communications are not just limited to a physical document output, but include personalized communications – which are quite often in multi-channel formats. Therefore, a strategic customer communications approach will help in retaining and growing your customer base and reducing the customer acquisition time.
With MCCCM Solutions & Services from Espire, your organization can transform and enhance customer experience by creating, printing & delivering critical documents across multichannel.
Multi-Channel Communications Delivery - Web, Mobile Devices, Tablets etc.,
Personalized, Localized & Targeted Promotions And Campaign Management
Integration With Mobile & Social Media Channels
Extract Insight From Customer Analytics - Web, Social & Mobile
Data Management & Pre-Processing
Document Creation, Design & Production
End-To End MCCCM Managed Services
Our MCCCM Platform Expertise
Espire has extensive capabilities in Customer Communication Management, providing solutions to the print and customer communications industry , across the globe, and have helped many of our customers overcome challenges they face in the various stages of their communications strategy, such as Pre-Processing, Document Composition, Post-Processing, Production Set-Up & Post-Production and Communication Delivery. We have developed deep expertise in Customer Communication, employing solutions from leading providers such as Pitney Bowes, OpenText Exstream, GMC, Doxee and Messagepoint.
A number of considerations made us choose Espire as our Technology partner, key among them being their diversified capabilities in Digital Experience Management, Infrastructure Projects, Fleet Management industry experience and Managed services. We are extremely happy with the results delivered by Espire in managing various applications, IT infrastructure and projects at TFS.