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A Niche Technology Company Enhances its Global Sales Operations Management

Business Challenges

Operational delays in converting leads to opportunity due to lack of automated standards for lead qualification, Manual collaboration procedures between Inside Sales, Pre-Sales, Sales and SMEs, involving extensive use of emails and phone calls

Business Solution

  • Workflows & Notifications : Automatic event and time based workflows and triggers at different stages of leads and opportunities to quicken the movement of business transactions through the funnel
  • Business Management Dashboards : Comprehensively laid out dashboards for various business managers to address business analytic needs to enable timely decision-making in the day-to-day business operations
  • Centralized Document Repository : Easy online accessibility of all documents related to leads, clients and opportunities at any time, from anywhere

Business Benefits

  • Automated standardization of business processes and business related procedures leading to100% compliance
  • Fast paced time-to-market system updates and upgrades to keep paced with rapidly changing business needs
  • Online, real-time, business reports for business leads to make quicker assessments of the state-we-are and the state-to-be
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